Audi Stevens Creek

Quick in and out experience Was able to do most of my negotiating over the internet -- minimized my time spent in the dealership so I could get in and out quickly. Was able to do most of my negotiating over the internet -- minimized my time spent in the dealership so I could get in and out quickly. More

Good pricing on pre-owned cars I inquired about the car via Autotrader and within minutes I got a reply from Bob. A few days later I came in to purchase the car. Bob was very accomo I inquired about the car via Autotrader and within minutes I got a reply from Bob. A few days later I came in to purchase the car. Bob was very accomodating to get me an excellent price. I'm very happy with the purchase and would highly recommend Bob. The financing was done with Wayne. It was done faster than I had ever experienced in all the cars I've bought. Wayne was not pushy at selling add-ons and very efficient with the paperwork. More

Best car buying experience Cassandra was wonderful to work with to get my Audi A7. She not only looked up different models that fit my criteria but also provided me different op Cassandra was wonderful to work with to get my Audi A7. She not only looked up different models that fit my criteria but also provided me different options (without me asking for those) to help me save some upfront costs. She was very professional and patient, and because she did her homework prior to our appointment, it helped me get in and out of the dealership in a relatively short amount of time. More

Good sales process. But overwhelming busy on the weekend We came on a Saturday afternoon. Surprised at how many customers were checking out the cars and going for test drives. Waited a bit for Cassandra to f We came on a Saturday afternoon. Surprised at how many customers were checking out the cars and going for test drives. Waited a bit for Cassandra to free up. Because we spoke over the phone, some arrangements were made in advance and it was welcome. Cammile shuttled us to another lot to see the actual candidate car and conducted the test drive. Enjoyed spending time with her. Returned to sign the deal, and Cassandra had the right financials for us so it was quick and easy. The big bottleneck was waiting for finance. After waiting in lounge for 90 minutes we finally met with Rachel. Some relatively minor issues came up, yet we felt like getting blamed for the backup. We finished our work in about 20 minutes a bit soured from the experience. We returned Tuesday to pick up the car after PDI was finished. The handover process was enjoyable, and finishing the paperwork with Rachel was far more pleasant since the workload was back to normal. More

Absolutely the best! Would not go anywhere else to purchase an Audi, great service across the board! Helpful, honest and straightforward. Not what you expect when buying a Would not go anywhere else to purchase an Audi, great service across the board! Helpful, honest and straightforward. Not what you expect when buying a car. More

friendly, efficient, and easy purchasing experience After doing extensive research online, I know exactly what kind of vehicle and packages I want and the price range. I made a quote request online, Ten After doing extensive research online, I know exactly what kind of vehicle and packages I want and the price range. I made a quote request online, Tenzin got back to me in timely fashion. I sent him the specs and a screenshot of the TrueCar prices. He said that he'd match TrueCar's price and gave me a very reasonable quote. I went to the dealership and worked with his partner Andrei. We got the deal done very fast. I love my new Q5. More

Excellent Mr Rahim is very courteous, professional and fast. I did not have much time he worked so efficiently and got us a great deal. Thank you to Audi team. Mr Rahim is very courteous, professional and fast. I did not have much time he worked so efficiently and got us a great deal. Thank you to Audi team. They definitely take care of their clients. More

James and compnay at Audi Stevens Creek The manager James and Alex were awesome! I've gotten four cars from them now. Each time I not only got a great deal but they provided me a wonderful e The manager James and Alex were awesome! I've gotten four cars from them now. Each time I not only got a great deal but they provided me a wonderful experience every time. They gave me all the information I needed to make me comfortable and my decisions. More

My sales rep Andrei is perfect! Everyone is very nice in dealership. My sales rep Andrei provide an exceptional professional customer service experience since the first day I preorde Everyone is very nice in dealership. My sales rep Andrei provide an exceptional professional customer service experience since the first day I preordered my car until I pick up the car from dealership! More

clear and short to detail, no time wasting, love it. I will recommend other to this dealership, very friendly, more selections . prices are reasonable. Alex is clear and short to details, he answered al I will recommend other to this dealership, very friendly, more selections . prices are reasonable. Alex is clear and short to details, he answered all questions I asked. I'm very please with it. Wayne is good, he makes sure that I did not miss anything important. Overall I'm happy and thank all of you for making this deal possible. More