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Audi Stevens Creek
San Jose, CA
2,105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,105 Reviews of Audi Stevens Creek
July 26, 2020
I was very happy with the buying process at Stevens creek. My salesman was knowledgeable of the car I was buying and did a good job explaining all the features of the car. They were also helpful with f creek. My salesman was knowledgeable of the car I was buying and did a good job explaining all the features of the car. They were also helpful with figuring out the best loan for my budget. More
by ADAM.PEARSON13
Verified CustomerEmployees Worked With
Dillon Christine
July 26, 2020
Dillon was great- very attentive, friendly and low pressure. I wanted more power so he was astute enough to steer me into an S6 which I love! pressure. I wanted more power so he was astute enough to steer me into an S6 which I love! More
by Suzie
Employees Worked With
Dillon Christine
July 25, 2020
We knew what we wanted when we walked in, mark was there the entire way just answering questions and doing all the paperwork. Couldn’t have been easier! Thank you Mark the entire way just answering questions and doing all the paperwork. Couldn’t have been easier! Thank you Mark More
by MARI.BENSON1225
Employees Worked With
Mark Schroeder
July 23, 2020
Another TT I bought my first Audi TT at Audi Stevens Creek almost 20 years ago. Great car. So now that its time to replace it, I headed back to the same deale I bought my first Audi TT at Audi Stevens Creek almost 20 years ago. Great car. So now that its time to replace it, I headed back to the same dealership to get another one. Love my new one too. More
by MARYLUMARR
Employees Worked With
Kody Root
July 21, 2020
The process was easy and as expected. Tenzin was able to answer all my questions and provided excellent service. The financial work was a highlight of the process. Loved the new technology. answer all my questions and provided excellent service. The financial work was a highlight of the process. Loved the new technology. More
by F3159
Employees Worked With
Tenzin Soepa, Andrei Smith
July 21, 2020
The dealership has always provided excellent service throughput the lease term. In the initial lease transaction the salesperson was helpful and very informative. In our purchase of the vehicle at the l throughput the lease term. In the initial lease transaction the salesperson was helpful and very informative. In our purchase of the vehicle at the lease termination, we were able to arrange the transaction and handle all paperwork and payment without face to face contact. This was greatly appreciated in light if the pandemic and our ages of 73. More
by RJBALLWEG2
Employees Worked With
Tenzin Soepa, Rachel Fuentes, Andrei Smith
July 20, 2020
Hamid was great throughout the entire process. He definitely made the process easier, especially for someone looking into leasing for the first time. The whole staff was professional, friendly and v definitely made the process easier, especially for someone looking into leasing for the first time. The whole staff was professional, friendly and very helpful. More
by KEN_WATKINS
Employees Worked With
Rachel Fuentes, Hamid Shir
July 20, 2020
We had a great experience buying a pre-owned certified Q7 from Nader at Audi Stevens Creek. The car was sanitized and ready to test drive when we arrived for our appointment. Taking our trade-in was also gre from Nader at Audi Stevens Creek. The car was sanitized and ready to test drive when we arrived for our appointment. Taking our trade-in was also great experience. More
by dyoshida72
Employees Worked With
Nader Djomehri, Rachel Fuentes
July 20, 2020
Worst car buying experience of our lives. Everything started off great with Zabih doing virtual walk through with the car and being helpful and friendly. Quickly changed once the financing dept. (Jana) started off great with Zabih doing virtual walk through with the car and being helpful and friendly. Quickly changed once the financing dept. (Jana) got involved. Communication with her was a joke. She told us she would call at 10am the following day for a 3-way call with the bank, she didn't call. Left numerous voice mails for her to call us back with questions we had, she never returned ANY of our calls. Took 5 days to get the car delivered from a city that's 11 hours away. Not fully blaming the dealership on that one, but they did make the arrangements with the chosen transportation company. Things that were pictured in the car on the website were not in the car when it arrived. Had to call the salesman about paperwork, since finance would never help and still haven't received any copies of ANYTHING we signed for the purchase. No contract, no Certified Pre Owned papers, nothing. This car was supposedly a dealership "loaner" so you would think it'd be easy for someone to tell why there were multiple lights not working due to being unplugged behind the door panel, or how a ground wire get pulled out of the socket in the overhead console area, but again, no answers. I hope someone from the dealership reaches out to talk to me about it, but I'm not counting on it . More
by Cpirtle74
Employees Worked With
Zabih Rahim, Jana Gaytan
July 19, 2020
Nice and friendly folks, Alfredo took care of us with our new 2020 Q3 purchase and he was an upmost professional. Very friendly, professional and efficient team, these guys definitely are NOT pushy salesmen. new 2020 Q3 purchase and he was an upmost professional. Very friendly, professional and efficient team, these guys definitely are NOT pushy salesmen. They are honest friendly and transparent. More
by daisysolorio62
Employees Worked With
Alfredo Velazquez
