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Audi Stevens Creek
San Jose, CA
2,105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,105 Reviews of Audi Stevens Creek
June 28, 2020
Great deal, smooth process Andrei and Tenzin helped me finding a great deal on a new leased car. I turned in my old lease and got the new one with a super smooth process. The wh Andrei and Tenzin helped me finding a great deal on a new leased car. I turned in my old lease and got the new one with a super smooth process. The whole processed was done in 1 hour. I really appreciate their help. More
by wsgdsb
Verified CustomerEmployees Worked With
Tenzin Soepa, Andrei Smith
June 28, 2020
We had a great experience working with Hamid in Sales and Jana in Finance! Hamid was very friendly and easy to work with, super patient and did not make us feel pressured at all. Jana was also very friendly Jana in Finance! Hamid was very friendly and easy to work with, super patient and did not make us feel pressured at all. Jana was also very friendly, knowledgeable and efficient! More
by emminguy168
Employees Worked With
Jana Gaytan, Hamid Shir
June 28, 2020
The best experience ever!! All of them are very helpful. Clean place, social distancing is very efficient, alot of cool rides!! Go visit audi stevens creek!! Cheer!! Clean place, social distancing is very efficient, alot of cool rides!! Go visit audi stevens creek!! Cheer!! More
by ROBERTPAULO29
Employees Worked With
Alfredo Velazquez, Wayne Wallace
June 28, 2020
Excellent service! Kody and Wayne were very professional and responsive to my questions. I had multiple dealers I could choose from and by far got the best response from Stevens Creek Audi. and responsive to my questions. I had multiple dealers I could choose from and by far got the best response from Stevens Creek Audi. More
by Mark
Employees Worked With
Kody Root, Wayne Wallace
June 28, 2020
Transactions always go so smoothly at this dealership. They were also on top of implementing all the safety precautions for COVID-19 situation. When walking in, someone is always making sure that you’re b They were also on top of implementing all the safety precautions for COVID-19 situation. When walking in, someone is always making sure that you’re being attended to. More
by Rhazel
Employees Worked With
Tenzin Soepa, Wayne Wallace, Andrei Smith
June 27, 2020
I purchased a used BMW there. The service was excellent. Nader the sales person and Wayne in the finance were very nice and very professional. Thank you 🙏 Nader the sales person and Wayne in the finance were very nice and very professional. Thank you 🙏 More
by DJLYNDA64
Employees Worked With
Nader Djomehri, Wayne Wallace
June 27, 2020
MISREPRESENTATION OF 2020 Q5 HYBRID CHARGING CAPABILITIES Was not aware of the exceptionally slow charging of the 2020 Q5 Hybrid at 120V before purchase. Charging at 120V adds less than 1 mile of range per h Was not aware of the exceptionally slow charging of the 2020 Q5 Hybrid at 120V before purchase. Charging at 120V adds less than 1 mile of range per hour on this vehicle. In contrast, every other plug-in hybrid (PHEV) adds 3-4 miles/hr on 120V (~4X faster). This includes our previous vehicle, a 2017 Audi A3 e-tron, which your salespeople led me to believe the Q5 55 TFSIe would be a simple upgrade. This deficiency negates a key advantage of PHEVs, to be able to fully recharged overnight with 120V (necessary due to their short EV range). The 2020 Q5 Hybrid requires us to install a 240V outlet in our garage (a $10K+ installation project) just to take advantage of its short 20 mile EPA electrical range. This limitation was not pointed out by any Audi salespeople or promotional information. Attempts to resolve this issue have so far resulted in little action - other than unsatisfying statements that this is the way it is. It is unlikely we would have purchased this vehicle had we known this limitation in advance. More
by JERRYMAR
Employees Worked With
Cassandra Crawford
June 26, 2020
The dealers were very friendly and helped me a lot. I really appreciate for that. Also, the car itself is beautiful and clean, and the condition is very good, so I am very satisfied. really appreciate for that. Also, the car itself is beautiful and clean, and the condition is very good, so I am very satisfied. More
by ftakahiro1212
Employees Worked With
Jana Gaytan, Wayne Wallace, Cassandra Crawford
June 26, 2020
Mariatu helped me get my dream car and the whole experience went so smoothly. She went above and beyond to get the car fixed and cleaned up to essentially factory new condition! experience went so smoothly. She went above and beyond to get the car fixed and cleaned up to essentially factory new condition! More
by eallenbates
Employees Worked With
Mariatu Kamara, Wayne Wallace
June 26, 2020
They were very responsive with everything I needed. I would buy from them again. From sales to finance to delivery they were top notch. Thanks would buy from them again. From sales to finance to delivery they were top notch. Thanks More
by SHANEONEILL0
Employees Worked With
Sal Velazquez, Wayne Wallace
