Audi Stuart

Stephen was great. He took care of me in a timely manner and assured that I was satisfied He took care of me in a timely manner and assured that I was satisfied More

Great staff , good service, fast , easy to use a loner car , great experience in general car , great experience in general More

Andrew is polite and efficient . He made a good suggestion and made my visit pleasant He made a good suggestion and made my visit pleasant More

I am very impressed with the team at Audi Stuart, from parts to service department. Everyone was willing and happy to help. Thank you and you guys are doing an amazing job. parts to service department. Everyone was willing and happy to help. Thank you and you guys are doing an amazing job. More

Fast service and courteous staff. Would definitely recommend to others. Took care of everything I needed addressed Will be back Would definitely recommend to others. Took care of everything I needed addressed Will be back More

I wanted to like this dealership and will admit there are a couple of good people I met in the process. The big disappointment was in the sale process where they lost credibility with me. First, they attem a couple of good people I met in the process. The big disappointment was in the sale process where they lost credibility with me. First, they attempted to add excess of $2000 onto the sale price, presented at the time of closing, for work done on the vehicle, even though a lower price was already listed on line. Ready to back out of the deal until they backed off this position. But credibility is now in question. Second, In looking into financing, I asked them to present options and I would look at options with my bank relationships as well. At 6:30 pm, got a call saying the found an interest rate at 7.9%. I advised them I work with the same bank and felt I could get a lower interest rate. They then advised me if I found my own financing, they would assess me an additional $1,000. Again, another hit to credibility and I was prepared to walk. They then went back to the bank, at my urging and came back with a significant lower rate. Great right? No, the misrepresented the interest rate, which I learned at time of closing. I was at my wits end and thought it was time to get up and walk away. Too many questionable issues. Yes, it did end up buying the car for three reasons: 1. Shelley in finance was amazing. She helped sort through the descrepencies and got the right people involved to solve the problems. She would get 10 stars from me and was a great problem solver. 2. They did lower the price of the vehicle to compensate for things which I appreciated. 3. It was a beautiful car. There were other issues along the way but the experience was not pleasant and I felt like they were using every stunt imaginable to get as much money as they can. I left with having Little faith in this dealer with exception of their finance person. Wish it could have been better. More

Stephan Bonny took excellent care of me and my car. The outstanding customer service he provided definitely made my Stuart Audi service experience above the rest. I’d like to thank Stephan again. Addit The outstanding customer service he provided definitely made my Stuart Audi service experience above the rest. I’d like to thank Stephan again. Additionally, David Maharajh gave me a ride home while my car was being serviced. He was so pleasant to chat with and very professional. Great job everyone and thanks again! More

I had a tire with a nail in it, and it was taken care of very nicely and promptly. My problem was when I called for my favorite associate Andrew, I never heard from him, I heard from a woman who is short an very nicely and promptly. My problem was when I called for my favorite associate Andrew, I never heard from him, I heard from a woman who is short and rude that isn’t what I expect from you. More

Helpful, courteous, and personable. All the qualities most dealerships lack in a service department. It’s service like this that makes Audi not just a car but an experience like no othe All the qualities most dealerships lack in a service department. It’s service like this that makes Audi not just a car but an experience like no other. Service that makes you happy to return. More

It is fine except we had an appointment scheduled , waited in lounge far too long for the service rendered waited in lounge far too long for the service rendered More