Audi Stuart - Service Center

Andy Malchmet did a fine job with my service. Frequent and timely communication via text as needed. 100% satisfied. Frequent and timely communication via text as needed. 100% satisfied. More

My tires had been recalled, but I had already replaced one. I called on Tuesday, they had the ones I wanted in stock, and they said I could bring it in Saturday. So I did. I asked to replace all 4 tires, one. I called on Tuesday, they had the ones I wanted in stock, and they said I could bring it in Saturday. So I did. I asked to replace all 4 tires, but there was one that was not recalled and I wanted it back. No problem, we can do that. I knew I would pay for the extra tire and was okay with that. Then they told me it would not be ready until Tuesday at the earliest. I was not expecting that, but they gave me a loaner car. Tuesday comes, my car isn’t ready. They were changing 4 tires and putting one in the trunk. Friday…not ready until after 5:30. I went Saturday afternoon, paid my $375 for the 4th tire, and opened the trunk. No extra tire coming back. Service guy had no idea. It is now 3 weeks later and they still haven’t returned my tire (don’t expect them to now) or refunded me anything. They are now not responding to my contacts. I will not use Audi Stuart again for anything. More

Andy is absolutely phenomenal. He is an essential part of the team over at Audi and deserves a bonus and or a raise! His commitment to Excellence is something that everyone in cust He is an essential part of the team over at Audi and deserves a bonus and or a raise! His commitment to Excellence is something that everyone in customer service should aspire to. More

George explained everything thoroughly and had all the scheduled service on time. He was very accommodating. scheduled service on time. He was very accommodating. More

Stephan was communicative and went above to help me. And Ethan assisted remarkably with check out. Thank you And Ethan assisted remarkably with check out. Thank you More

Very clean and efficient service. Very nice and respectful technicians. Everyone was veryhepful and knowledgesble Very nice and respectful technicians. Everyone was veryhepful and knowledgesble More

Excellent service My service advisor Andy very knowledgeable and very helpful . Got my car in a timely manner knowledgeable and very helpful . Got my car in a timely manner More

The sales rep was very responsive and polite. The payment options were numerous and fair. The car was delivered and is better than I expected from the photos. They spotted a small chip in the win The payment options were numerous and fair. The car was delivered and is better than I expected from the photos. They spotted a small chip in the windshield and replaced the windshield free of charge. This is unheard of for a preowned vehicle. I would definitely recommend this dealer. 4.5 stars. If they allow the customer to decline the ceramic coating for $1250, They would get five stars. More

Once again, when service was necessary Stuart Audi came through with flying colors. Thanks again. through with flying colors. Thanks again. More

We love the service department, they are always very courteous and timely they also give us a heads up on anything extra that needs to be done. courteous and timely they also give us a heads up on anything extra that needs to be done. More