Audi Stuart - Service Center

The rep I dealt with communicared well,Ethan, give him 5 stars. BUT Audi handed me an estimate for $19k for an oil leak. Said i needed new upper and lower bushings, motor mounts and on and on. Took it to stars. BUT Audi handed me an estimate for $19k for an oil leak. Said i needed new upper and lower bushings, motor mounts and on and on. Took it to my mechanic, didn’t need ANY of these items at all. If you’re not under warranty, run don’t walk away from this place More

Andrew Mechmet is an absolute delight to work with. He is competent, capable and courteous. He is competent, capable and courteous. More

Quick response and accepted my request to bring the car in - did the best to try and fix the problem in - did the best to try and fix the problem More

Andy Mechmet our service advisor and Debra in sales are why we keep coming back. why we keep coming back. More

Andy provides excellent service! He is good about keeping in touch and letting one know what is going on. He is good about keeping in touch and letting one know what is going on. More

This was a follow up from my 50k service. When I had my car serviced in November, multiple things were flagged by the service techs to fix, but never were communicated to me. So after having When I had my car serviced in November, multiple things were flagged by the service techs to fix, but never were communicated to me. So after having my car back and driving less than 1k miles I got a notification that it needed new brake pads. When I called, they said that they had it in my file, yet no one ever thought to ask me if I’d like to fix it when my car was in for service the first time. This time, I dropped it off, got a loaner and got over $7k worth of work done. I went to pay and was informed that unless I paid by bank card, I’d be charged 3%. I never ever use my bank card in this way, so of course the bank declined the transaction and I was left with no option but to pay by credit card and incur an extra $250 in charges. We own 5 Audis and have had them serviced a many dealerships. This was the first time this has ever happened to me. Needless to say, I will be taking my Audis somewhere else for service from now on. I do not recommend this service center. More

They worked with me to find the color combination that I wanted. We found it in one car that it was stuck in the port for over a month so we had to search again. wanted. We found it in one car that it was stuck in the port for over a month so we had to search again. More

Stefan is a fantastic Customer Service Specialist. Communicate was great and professional service and attitude top notch. I finally left the Service department saying to myself after a service saying Communicate was great and professional service and attitude top notch. I finally left the Service department saying to myself after a service saying Wow that was great service. More

Ken Dunlop’s the serviced manager is exceptional. Courteous and diligent..Sam the service advisor was very good as well. The car took longer than expected to be completed but over all a pleasant expe Courteous and diligent..Sam the service advisor was very good as well. The car took longer than expected to be completed but over all a pleasant experience . More

Awesome. My service Rep Andy is the best! Definately a key part of my returning to this dealership! My service Rep Andy is the best! Definately a key part of my returning to this dealership! More