Audi Sugar Land

TL;DR - dishonest dealer, shady practices. Don't make a deal with them as they will NOT RESPECT IT. AVOID AT ALL COST. FOR OUT-OF-TOWN BUYER: don't waste time flying in. You will be told th Don't make a deal with them as they will NOT RESPECT IT. AVOID AT ALL COST. FOR OUT-OF-TOWN BUYER: don't waste time flying in. You will be told the vehicle has already been sold last night. You will have to book an overpriced same-day one-way ticket to fly back. ------- I came in yesterday and decided to purchase a Porsche 911 from Frankie (Sales) and Dylan (Pre-Owned Manager). Dylan and I shook hands on the price and made a deal. We agreed on taking the car to do a Pre Purchase Inspection on next Monday (the earliest slot I could book with my mechanic) before finalizing everything. The car was supposed to move to other dealers on Saturday, but Dylan called it off since we had this deal. Everything went great so far. Dylan seems professional and easy to talk to. Until this morning they told me they have SOLD THE CAR LAST NIGHT. There is no heads up, no communications at all. They have never tried to secure the deal with the customer. As seen in other reviews, we have some customers asking the dealer to hold the car until they come to the dealer. NO THEY WON'T. The only reason the car is still available is because no one else make an offer. More

Gerardo was my sales associate and he was so attentive and patient with what I wanted and needed! and patient with what I wanted and needed! More

I've had nothing but great experiences at this dealership. I don't mind the drive to get there because the service is second to none. dealership. I don't mind the drive to get there because the service is second to none. More

The whole experience was awesome! Everyone executed perfectly on my outbid town purchase! Highly recommend them to anyone! perfectly on my outbid town purchase! Highly recommend them to anyone! More

I was a big fan of Sewell from a previous purchase (Infiniti) but this Audi dealer accepted and printed an offer I could not refuse. They were supposedly going out of their way to give me a great dea (Infiniti) but this Audi dealer accepted and printed an offer I could not refuse. They were supposedly going out of their way to give me a great deal on a car they were going to find for me in any three different colors I gave as options. I guess they regretted their offer bcs they never got back to me if I hadn’t called them back. Told me they were sold out and the inventory arriving at the port was presold (meaning they skipped me and sold to others). Never again will I trust them. More

Gerardo Mesa went above and beyond. I purchased a vehicle and he took all the pictures pointed out somethings in a video and wanted to be clear and upfront with me before the purchase. They also mad vehicle and he took all the pictures pointed out somethings in a video and wanted to be clear and upfront with me before the purchase. They also made this easy transporting the vehicle to Dallas easy. When arrived in Dallas to pick the vehicle up Ryan was there to assist. I got home and discovered the remote and headphones were missing so I contacted Gerardo and he reached out to the previous owner and got them for me. Within 1 business day I received the remote and headphones. This dealership is A+++++ Purchasing was simple, and transparent. More