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Audi Turnersville

Turnersville, NJ

Overview
Reviews
4.9
376 Reviews
Call Dealership (856) 649-7940
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3400 New Jersey 42

Turnersville, NJ

08012

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Showing 376 reviews

February 09, 2024

Very polite, professional, friendly, and honest staff. Every time I come in for service, I receive excellent care. More

by benderzdrumz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Solorzano, Dana McClain, Mike Redding
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Apr 13, 2024 -

Audi Turnersville responded

Thank you for highlighting our dedicated team at Audi Turnersville. We're pleased to hear about your positive visits and appreciate the 5-star rating!

Helpful
February 08, 2024

Everyone at Turnersville Audi is so very nice! ! Every time I schedule an appointment they have been spot on!! I would give them 10 stars ⭐️ if I could !! More

by dapricedaprice@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed but I believe her name was Jasmine
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Apr 13, 2024 -

Audi Turnersville responded

We appreciate your kind words about our team at Audi Turnersville. We're pleased to hear that you're satisfied with our appointment scheduling process. Thank you for the wonderful rating!

Helpful
February 05, 2024

Rebecca was outstanding! I will return when the needed- this was my first experience with your dealership. More

by Lakenj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Apr 13, 2024 -

Audi Turnersville responded

We're grateful to hear about your recent experience with our team. Audi Turnersville is always here to provide quality service when required.

Helpful
February 02, 2024

I would rate this location of the Audi dealer as perfect. On time and great customer service 💙 More

by Mj733245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Werner, Alexandra Falvey, Dana McClain, Mike Redding
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Apr 13, 2024 -

Audi Turnersville responded

We appreciate your positive feedback about Audi Turnersville. It's rewarding to hear that our timeliness and customer service met your expectations.

Helpful
February 02, 2024

Great service writers and service techs. . Very clear explanation of inspection and services. Vanessa was great. More

by Smi5778rls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa martenez, Dana McClain
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your kind words about the clarity of our inspection and services at Audi Turnersville. It's good to know that our team was able to meet your expectations effectively. Thanks for sharing this positive experience.

Helpful
February 01, 2024

Hello. Had to get a new fob key and they handled everything perfectly, Thank you More

by D D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Parts Dept., Mike Redding
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Apr 13, 2024 -

Audi Turnersville responded

We're glad you had a smooth experience with your new fob key at Audi Turnersville. Thanks for sharing this review, we value it.

Helpful
February 01, 2024

Our service visit was handled in efficient and professional manner. Our vehicle was returned to us in keeping with time estimate providdd. More

by Mikev10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana McClain, Mike Redding
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your feedback about the efficiency of Audi Turnersville's service. We're glad we could meet your expectations regarding time estimates.

Helpful
January 31, 2024

Absolutely very friendly and courteous and very open and honest with the issues on my Audi Q5 More

by Rays428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa. Martinez
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate the kind review about your experience with your Audi Q5 at Audi Turnersville. Your trust and satisfaction are valued greatly by our team. Thanks for sharing this positive feedback.

Helpful
January 21, 2024

Great experience. However I was told the car would be washed. It wasn’t. The mechanic made quite a mess with his boot markings on the mat and panels on the drivers sid More

by Susanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the girls name at desk. She was awesome
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Apr 13, 2024 -

Audi Turnersville responded

We are glad you had a great service experience with us at Audi Turnersville. Thank you for your patronage. Please feel free to contact us directly if you'd like to discuss the cleanliness of your vehicle.

Helpful
January 19, 2024

The adviser did a good job explaining the service. Happy that I got a loaner car, it made things much easier. Knew the cost ahead of time. It’s always good to know what your costs will be. More

by Pfeil.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Werner, Mike Redding
Report | Print
Apr 13, 2024 -

Audi Turnersville responded

We appreciate your recognition of the in-depth explanation about our services provided by the adviser at Audi Turnersville. We understand how much more manageable a loaner car can make things, and transparency is key to us here. Thank you for choosing us as your auto partners.

Helpful
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