Audi Turnersville

FANTASTIC! Audi Turnersville treated us to a Five Star experience! They went out of their way and made a difficult situation easy. A great professional staff! Audi Turnersville treated us to a Five Star experience! They went out of their way and made a difficult situation easy. A great professional staff! More

Great Sales team, honest and very professional We bought our 2012 Lexus here and we love it. Ken Trinh was our salesman, he was honest and very sincered. He showed us every features of the car even We bought our 2012 Lexus here and we love it. Ken Trinh was our salesman, he was honest and very sincered. He showed us every features of the car even though it was not an Audi. He is very knowledgeable about cars. The whole buying process was very smooth from sales to finance. Would recommend him to all of our friends and family. More

Management horrible Sales person was great. Spent time with me, test drove several cars one right after the other. Made the deal with her and was scheduled to come back Sales person was great. Spent time with me, test drove several cars one right after the other. Made the deal with her and was scheduled to come back to sign and pick up car. The manager tried to completely change the deal and stuck numbers in front of me to sign that we're all completely made up. At least three times during the signing of the agreement they tried to sneak in different numbers hoping I wouldn't catch it. Typical sleazy car dealer tactics. Bought before fro. Them and never had anything like this happen. They need to change sales management. More

Terrible Dont even deserve a star. They are terrible & insane. STAY AWAY FROM THESE PEOPLE! Bought a vehicle and they did not process my title until I had to Dont even deserve a star. They are terrible & insane. STAY AWAY FROM THESE PEOPLE! Bought a vehicle and they did not process my title until I had to hire an attorney and complain to NJ Consumer Bureau for fraud.They gave me a run around for 15 days. George Roupas didn't even care to return phone calls or emails. Ever if you buy a vehicle don't give them full amount until you get your title from them. More

NO BUSINESS ETHICS OR COMMON COURTESY 1 star only because it's the lowest possible and can't give a 0 rating! Wasted 16 days on a car to have it sold from under my nose after agreeing to a 1 star only because it's the lowest possible and can't give a 0 rating! Wasted 16 days on a car to have it sold from under my nose after agreeing to a price! After the "managers" said they wouldn't budge $1200 on a car price to make a deal, they lowered the list price $3000 less than two weeks later! When I spoke to the internet sales girl again and mentioned I'm interested in the car at that price but just wanted a few additional pictures and some questions answered since I'm out of state and need to do my due diligence before traveling to buy the car... I kept getting pushed off and delayed due to "rain" and whatever else. The next day she was off and asked me to contact the "sales manager" who I called 3 times, left 2 voicemails, 1 message with the front desk, and emailed all from 10 am to 4 pm... yet NEVER received any calls or emails back. The following morning (day 3 after agreeing to the new price and clarifying I'm ready to leave a deposit once I receive those few requests), I spoke to the sales girl again who is now giving me a different price- $2900 higher for tires and who knows what else they claim! 3-4 hours pass as I'm still waiting on those pictures then I get a call from a salesman who confirms she was misinformed and the price is the original one we agreed to. Still told him I need those few pictures after he answered a couple simple questions the other girl couldn't, and told him I'm ready to leave a deposit once I receive them. An hour later, I get the pictures and told the girl I'll be contacting the salesman shortly to leave a deposit and get paperwork ready so I can work on travel arrangements, insurance, financing, etc. Not even an hour after that, I get a text telling me sorry we sold the car! Are you kidding me?! When I try to reach the salesman, he's conveniently left for the night. Same with the general manager, who I emailed in detail that same night but (just like the sales manager) NEVER returned my call or email or even acknowledge it. Apparently customer service and business ethics aren't a priority at this dealership. More

Excellent customer service My experience at the Turnersbilke Audi dealership was excellent. The staff was professional and accommodating throughout the entire buying process. I My experience at the Turnersbilke Audi dealership was excellent. The staff was professional and accommodating throughout the entire buying process. I would highly recommend this dealership for your next Audi purchase. More

Very Happy with My S6 I had been looking for a low miles CPO S6 and found one at a great price at Audi Turnersville. Sales process was low pressure as others have noted. I had been looking for a low miles CPO S6 and found one at a great price at Audi Turnersville. Sales process was low pressure as others have noted. I live in DC and so had to negotiate the deal remotely. When I picked up the car, it was as advertised and in flawless condition. I was mistakenly told that the car qualified for a subsidized Audi lease but I give George credit for honoring the interest rate nonetheless, with some level of profit coming out of the dealer's pocket. My experience with Harry as my sales rep was good overall but he could have been more responsive at times. Very likable guy though, which makes that easy to forgive. Overall, a great car and great experience. More

sales and service professionalism We were looking for and bought a used Audi. Tried several dealerships and can only say that we were impressed at the no pressure, professional treatme We were looking for and bought a used Audi. Tried several dealerships and can only say that we were impressed at the no pressure, professional treatment from sales, service, and finance. We'll be back. More

Audi CPO vehicle purchase Worked w/ Thomas Dickinson and George Roupas to close a deal on a Audi CPO vehicle. Both Tom and George were friendly and straight forward, they offe Worked w/ Thomas Dickinson and George Roupas to close a deal on a Audi CPO vehicle. Both Tom and George were friendly and straight forward, they offered me a fair price on the Audi I was buying and an OK price on the Jeep I was trading-in, with very little haggling or typical dealer back-and-forth. This was the third Audi dealership I had visited and was by far the best experience, even though I had to drive about 70 miles to get to Turnersville, Tom and George were able to get me into the new vehicle without having to make a second trip. Alexandra Sedlack also did an excellent job with internet communications, including posting great online pictures and responding quickly to my emails prior to my visit. I would recommend Turnersville Audi and would not hesitate to purchase a vehicle from them in the future. More

I didn't want to leave!!!! I recently met Harris, Jim, George, and Scott at Audi Turnersville. From the moment I walked in, to the minute I drove off the lot with my new A3, I e I recently met Harris, Jim, George, and Scott at Audi Turnersville. From the moment I walked in, to the minute I drove off the lot with my new A3, I experienced nothing but positivity, professionalism, and kindness from these guys. It was such a fun and engaging experience, I didn't want to leave! And George bought me lunch! (thanks George, YOU'RE THE BEST!) Ultimately, I must thank Scott for his flexible and generous nature regarding my financial needs. A customer for life....yep, for sure! Thanks guys! xoxo More