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Audi Warrington - Service Center

Warrington, PA

4.8
131 Reviews

131 Reviews of Audi Warrington - Service Center

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January 18, 2024

Excellent customer and vehicle service. There are sometimes hiccups when it comes fleet vehicles but everything was handled flawlessly. Exceeded my expectations. More

by Kb0498971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob was a huge help throughout the process
Jan 18, 2024 -

Audi Warrington responded

We're delighted to know that our team at Audi AT Warrington exceeded your expectations and handled everything flawlessly. Thank you for the positive feedback on our customer and vehicle service!

January 18, 2024

The only Audi dealership we will take our cars to. This team are the most honest around More

by dtfashion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Jan 18, 2024 -

Audi Warrington responded

It's an honor to have earned your loyalty. Thank you for all your support of Audi AT Warrington!

January 09, 2024

I have found this dealership to be honest about my car’s condition and to repair properly. They also provide excellent service. A shout out to Rob who handled my most recent service. More

by Carls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Service Rep.
Jan 09, 2024 -

Audi Warrington responded

We appreciate your positive feedback! It's great to know that you've found our service at Audi AT Warrington honest and excellent. We'll be sure to pass along the shout-out to Rob—he'll be delighted!

January 03, 2024

My experiences at Audi Warrington have always been exceptional. Service Department is excellent the work is completed when asked, staff is friendly and extremely helpful. More

by skksaldrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe (Service Dept)
Jan 04, 2024 -

Audi Warrington responded

We're glad to know you've had exceptional experiences with us at Audi Warrington! Our team always aims for excellence in service and friendliness. Thanks for your support!

January 02, 2024

Scott Mayo and the team at Audi Warrington are fantastic. As an out of state buyer who had used a local Audi dealer exclusively for our last 4 cars, this was a refreshing experience. Not only did Scott take More

by htargovnik
Recommend Dealer
Yes
Employees Worked With
Scott Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Warrington responded

Thanks for your review! We're delighted to know that Scott and the team at Audi Warrington exceeded your expectations. It's great to have you as part of our family, even from afar. Enjoy driving in your new Audi Q5!

December 19, 2023

I found the waiting area and the complimentary car wash not up to standards for a luxury car dealer. The inside of the car wasn’t cleaned. The waiting area was in the middle of the sales floor. No refre More

by dianep919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 19, 2023 -

Audi Warrington responded

We appreciate your feedback and apologize if our amenities didn't meet expectations. We're always looking to improve, so we'll take these points into consideration for future enhancements at Audi AT Warrington. Thank you!

December 19, 2023

Service and repairs were done correctly. Availability of Lokal was excellent. Communication was also excellent. More

by ROGERS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 20, 2023 -

Audi Warrington responded

We're glad to know that you had a positive experience with our service and communication at Audi AT Warrington. Thanks for the review, we appreciate your feedback!

December 08, 2023

Took my 2021 audi q7 for an oil change, my coolant level was below minimum, no one ever checked that or added coolant. More

by inoxtate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Brenner
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al DeChiaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geissler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Audi Warrington responded

We're sorry to learn about your recent experience with us. We strive for thoroughness in our service checks, and it seems we missed the mark during your visit. This is not typical of our team's attention to detail, and we'd like an opportunity to make things right. Please reach out at a time that works best for you so we can address this issue properly - Thank you, Mike Pracht - Service Manager - 215-343-1600

December 06, 2023

they are honest, helpful and accommodating they are efficient and skilled service desk staff polite More

by thhebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al DeChiaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Audi Warrington responded

We're glad to know you found our team at Audi AT Warrington honest, helpful, and skilled. Thanks for the positive feedback about our service desk staff, too!

December 01, 2023

Great service. Courtesy car was waiting when I arrived. My service contact Rob was very courteous and communicated the status of my vehicle. More

by Rick B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service. 5 stars
Dec 01, 2023 -

Audi Warrington responded

Thanks for taking the time to share your experience, Rick! Rob and the team at Audi AT Warrington are committed to courteous, communicative service, and it's great to hear you can count on us!