Audi Washington, A #1 Cochran Premier Brand

Asked me if I wanted a loaner. I hadn’t requested one but needed one, so I was very happy about that. Took care of my recall issue and another issue. Sent me a video explaining thi I hadn’t requested one but needed one, so I was very happy about that. Took care of my recall issue and another issue. Sent me a video explaining things, how to do things. Done quickly. We’re very cheerful and respectful. More

I recently relocated from Oregon to Pennsylvania and was so happy to see experience the same amazing customer service as my prior dealership. Friendly and welcoming. Appreciate the timely video overview and so happy to see experience the same amazing customer service as my prior dealership. Friendly and welcoming. Appreciate the timely video overview and follow up explanation on the phone. Highly recommend. More

Very friend service, efficient and communicative support. Very easy experience with the loaner. Paul was gracious! Very easy experience with the loaner. Paul was gracious! More

Service dept drives 45 mins to deliver my car, and 90 mins for my wife and it feels like they’re just around the corner. Always timely, always informative throughout the process, and always solve my issu mins for my wife and it feels like they’re just around the corner. Always timely, always informative throughout the process, and always solve my issue on the first trip. Also hold the record for the fastest purchase experience! More

Paul is fantastic. The entire staff is kind and knowledgeable. We have an Audi store a few miles away but choose to use yours instead due to the great service we recei The entire staff is kind and knowledgeable. We have an Audi store a few miles away but choose to use yours instead due to the great service we receive. More

The service was good The service rep was very knowledgeable and very helpful to me knowledgeable and very helpful to me More

Glenn was great and was the reason I ended up in my car was because of him was because of him More

Great service and so accommodating. Service manager Paul is top notch. Done on time and price they quoted. Service manager Paul is top notch. Done on time and price they quoted. More

I thought the sales person, Glenn Adey, was excellent. Probably the best sales person I've ever dealt with for car sales. The finance guy was questionable in how he tried to get me to buy the extended war Probably the best sales person I've ever dealt with for car sales. The finance guy was questionable in how he tried to get me to buy the extended warranties and extended service agreement. Used a scare tactic and was pretty unrelenting in his attempt to convince me. I did not purchase either. I would think this is something the sales person would handle, but I'm guessing there is a commission involved. More

communication was excellent and all the work was completed as expected. I was provided with a clean loaner vehicle which was convenient completed as expected. I was provided with a clean loaner vehicle which was convenient More