
Audi Washington, A #1 Cochran Premier Brand
Washington, PA
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Paul Magsig and the Service Team at Audi Washington are Ausgezeichnet! Maintenance or repairs are done right the first time, and the Fahrvergnugen is always free. Ausgezeichnet! Maintenance or repairs are done right the first time, and the Fahrvergnugen is always free. More
The staff were friendly, knowledgeable, and helpful. They didn't try to shove anything down our throats and let us think through things before buying our car. They didn't try to shove anything down our throats and let us think through things before buying our car. More
Had a very good experience recently when I took my Q5 in for an oil change with free multipoint inspection and complementary car wash. The service was done quickly and everyone was friendly and professional for an oil change with free multipoint inspection and complementary car wash. The service was done quickly and everyone was friendly and professional. Overall an A+ experience! More
We get our car serviced here switching tires or maintenance. We had bad experience with the service center in strip district. Very unhappy. We don't mind driving 40 minutes to get our car serviced maintenance. We had bad experience with the service center in strip district. Very unhappy. We don't mind driving 40 minutes to get our car serviced at washington audi. They provide excellent service at this center. They provide a loaner call. More
Had an appointment scheduled and dropped car off early in the morning for an inspection and oil change. By the end of the day as I had not heard anything, i had to call to check status of my vehicle. The ser the morning for an inspection and oil change. By the end of the day as I had not heard anything, i had to call to check status of my vehicle. The service advisor had to check and call me back. When he called back, i was told the vehicle had not been serviced and would need to be kept overnight. The next day, I received a video from the mechanic in the morning with an update. More than 3 hours passed and I still had not received a call from the advisor to provide a review. Once again, I called. At that point the advisor started rattling off all the problems they found, having nothing to do with inspection or oil change, and proceeded to tell me prices. When I asked him to back up to clarify the costs, he told me that that if I wanted to go over it all with my husband, he would send me the quote. This man knows nothing about me or my marital status and should not be insinuating that I was not capable of making my own informed decisions. This insulting behavior, coupled with the outrageous quotes I was provided, led me to pick up my vehicle without any additional work. More