Audi West Covina

Wry courthouse Mr titan , good feelings nice service and satisfying tech . Cleaning could be better satisfying tech . Cleaning could be better More

Modules not updated to the latest firmwares. I asked for a hard reset for the vehicle to solve the bugs but only the MMI was restored to factory defaults which I could have done it myself. I asked for a hard reset for the vehicle to solve the bugs but only the MMI was restored to factory defaults which I could have done it myself. The tech denied to acknowledge hearing static noise from the speakers despite it happened twice during his presence. Wireless android auto issue isn't fixed and the advisor stated no solution and I have to use the cable! I had to return the loaner car and get my car out of the dealership within 3 hours otherwise I would be charged for the rental!! No ETA for the replacement parts required. I asked the tech who was driving with me to keep the engine auto start/ stop on but he said that's the way he drives. He should actually replicate the way I drive to figure out the Acceleration issue! If you are looking for good honest service for your vehicle, go somewhere else. More

Service advisors are very knowledgeable and professional. Scheduling is easy and the quality of repairs is always high. Scheduling is easy and the quality of repairs is always high. More

Service provided was excellent. Got video updates of check-in and after work was completed. Got video updates of check-in and after work was completed. More

Enjoyed my car-buying experience here. Special shout-out to Ken who was great to work with! Special shout-out to Ken who was great to work with! More

The manager Emmanuel was great he really work out a deal for us on a 2025 Q7 if you are looking for great treatment just go to this dealer for us on a 2025 Q7 if you are looking for great treatment just go to this dealer More

Ken was great and very helpful in assisting to getting a new car. Envision Audi is the best! new car. Envision Audi is the best! More

Very helpful in all corners of help needed to get you in a car same day with a suitable payment and price of car for you. a car same day with a suitable payment and price of car for you. More

Joshua was the best sells person I’ve ever had encountered. Finance department is awful bought my Audi 7/6 had a trade in and till this day 7/27 no payoff check/ACH has been received. I’ve been c encountered. Finance department is awful bought my Audi 7/6 had a trade in and till this day 7/27 no payoff check/ACH has been received. I’ve been calling finance and only get transferred to a voicemail that is full I left verbal messages and no call back, I went in the dealership and they said they email someone and would call me back and NO one has called. At this point they have breached the contract to top it off I also left a message to have the GM call and nothing . I’m stuck paying 2 car payments.. Audi West is awful when it’s comes to finance and GM helping after your purchase. But if you have to go there ask for a Joshua. More

West Covina has excellent vehicle after sales service. Service Staff: Titan was great too. But the quality of Audi electric cars needs to be improved. Service Staff: Titan was great too. But the quality of Audi electric cars needs to be improved. More