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Audi West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
251 Reviews
When you decide to pick up a luxury car or SUV in the Los Angeles area, consider Audi West Covina as your source for everything you'll need. With our lineup of new Audi models ranging from sporty sedans to luxurious SUVs and even high-end sports cars, a diverse used inventory that can help you save big on your next luxury purchase, and Certified Audi models that help you split the difference, Covina drivers should have no trouble finding a great luxury car or SUV at our dealership
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2016 E Garvey Ave S

West Covina, CA

91791

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Showing 251 reviews

July 19, 2024

Facility is nice and clean. Staff is helpful and courteous. Thanks for servicing my two vehicles. More

by D. Tsuyuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin and Sean
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July 18, 2024

Excellent communication and customer svc, nice svc lounge. Good price competitive with other car dealerships More

by PEPPERKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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July 17, 2024

took my A4 in and everything went perfect. Alexis Torre was my service advisor and she was great. Told me how long it would take to get the work done kept me informed and was done right when More

by MDAVIS809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Torre
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July 17, 2024

Service rep Titan was professional and always updated me on the status of the ongoing repairs and estimated completion date. More

by JEFFKCHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan
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July 17, 2024

Basic. The entire experience was below expectations for an Audi service center. Except David at Parts, he went over and beyond to find a phone charger for More

by ALCAZARCARMEN716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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July 17, 2024

Titan did a goood job communicating and keeping me informed I appreciate the loaner vehicle while my car was in service. More

by HENRYCORLETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan
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July 17, 2024

Good service, waiting 90 minutes, and the car was very clean at the end. Thank you very much！ More

by 402801412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Primo Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason McSweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephany Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Phan
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July 16, 2024

The Dealership needs an update, staff is pleasant but non commutative and they provide unrealistic timelines. More

by julian.montanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Titan
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Jul 16, 2024 -

Audi West Covina responded

Hi Julian, We take a lot of pride in how we make our customers feel - we appreciate you taking the time to share your feedback.

July 16, 2024

Rep. Chris Martin provides excellent service and the team is prompt and detailed with their care and delivery. More

by CCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
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July 16, 2024

Chris from service department is very professional and with clear communication. The staffs are all helpful, short time waiting for loaner vehicle. More

by IRENE3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
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