Audi West Covina

Gene was very helpful and helped me get a great deal on my q5. I was happy with the service and also the car. It was perfect . Everyone was professional and worked to save me time. my q5. I was happy with the service and also the car. It was perfect . Everyone was professional and worked to save me time. More

The people at Penske are helpful, nice and have great costumer service. I will recommend then to my clients and friends and I look forward to buying my next Audi at Penske Audi. costumer service. I will recommend then to my clients and friends and I look forward to buying my next Audi at Penske Audi. More

Purchased a 2011 A4 back in July, sorry for the late review. After going to Mckenna in Norwalk and having a bad experience with them the day before me and my gf decided to visit Audi of West Covina. It review. After going to Mckenna in Norwalk and having a bad experience with them the day before me and my gf decided to visit Audi of West Covina. It was a Sunday and I called them and Spoke to Tina. I told her what I was looking for and she told me that yes they did have what I was looking for. After a short trip we arrived and We got greeted by the manager who was very friendly I told him that I spoke to Tina and he told us that Tina was busy but would be with us shortly. Five minutes later I finally met Tina and took us out to the lot and showed us the A4. Did the test drive and went inside to do some numbers. They gave us different payment options and we were satisfied with the results. Everything went smoothly in the finance department. After that we got the keys to our new A4, Could not be any happier with the car. What I loved the most about the experience here at Audi of West Covina was the Friendliness of everyone from Tina to the sales manager and the finance department. They were not pushy at all and gave us what we wanted. Great Job. More

I just bought an amazing brand new S4 from this audi dealership and am thus far very impressed with the service. I bought the car on late night Sunday and the service department was closed so Nick told dealership and am thus far very impressed with the service. I bought the car on late night Sunday and the service department was closed so Nick told me that I could return at a later date and get a free wash and detail. I returned 3 days later and I was a little apprehensive since the service department has terrible ratings on yelp, but I asked them about it and those are all old reviews and apparently a few months ago they got rid of everyone and got all new workers. Anyways I was pretty happy with the job the service department did, but Nick actually went through and re-detailed the interior very nonchalantly while chatting with me! Very surprising for the salesman of all people to take such a personal interest in my car. I also got the gas filled again for free! As for price, well I bought a very pricey car and knew what I was getting into and they still gave me quite a good deal. I am very happy with the purchase of my new vehicle and can truly recommend this dealer to anyone looking for a new Audi! More

Mr. Nick Cota provide excellent customer services. He earned the rights to ask questions that not only find out what type of car we need and interested in but also allowed us to pick the right car for us earned the rights to ask questions that not only find out what type of car we need and interested in but also allowed us to pick the right car for us. When Mr. Cota let us test drive an A4 from the lot, we knew that Audi is the right choice. It is a luxury and smooth car. The style of the car is so prestige. We love the new design of the car. Furthmore, Mr. Cota was very friendly to us. When he saw us walked through the doors, he immediately made eye contact and welcome us. He spent many hours with us to find the right financing options. The finally price we walked out with is superb. For just the brand name it is already worth it. Our overall experience was more than great. We would come back any day to just to hi to the guy. By the way we got the new A4 2.0T 2012. WOW, what an amazing car!!!! Have gotten so many compliments. :D More

Overall great service! Very friendly and willing to work with you to get you the price you need. I would highly recommend Penske Audi and Nick to anyone. The only reason the "Price" section on my review is with you to get you the price you need. I would highly recommend Penske Audi and Nick to anyone. The only reason the "Price" section on my review is a 4 is because we could not come to a negotiation on the finance APR. Thier short-term finance options were great but 60 and 72 month options were pretty poor. Other then that, the price of the car and the amount they were willing to give me for my trade-in was more then adequate. More

Before visiting Penske, I had some bad experience at another dealership which is closer to my home. It turned out to be a good decision to take a long drive to visit Penske. Sha Peng is a very honest another dealership which is closer to my home. It turned out to be a good decision to take a long drive to visit Penske. Sha Peng is a very honest guy. I will recommend this dealership to my friends. More

I would HIGHLY recommened Penske Audi of West Covina because of Tim Vest and his group. Tim Vest was such a professional while we were looking to buy a SUV. We were so impress with their low pressure to because of Tim Vest and his group. Tim Vest was such a professional while we were looking to buy a SUV. We were so impress with their low pressure to buy and their knowledge of what we were looking for in a SUV. Tim really made my wife and I feel comfortable, like we were apart of the family. Tim gaves us a excellent trade in price of our old SUV and a excellent price for our New Audi Q5. Tim and his group stood open beyond their usual work hours so we could take our New Q5 home that same night. I would like to say that Tim Vest is a extremely Honest man that kept his word the day of our purchase and even afterwards. That is a trait hard to find now days. Loyalty was our number one reason for staying with the PENSKE dealership family. Our 4 other vehicles were also purchase within the PENSKE family( 2 with Longo Lexus, 1 with Longo Toyota and 1 with Penske Mercedes). Tim Vest @ Penske AUDI of West Covina is the best Sales Manager we every dealt with and because of that we will stay Loyal to his dealership. More

Well over a year ago I began my search for a new vehicle to replace my 12 year old Acura. I drove virtually all of the luxury brands (prior to visiting an Audi dealership) but none of them seemed quite rig to replace my 12 year old Acura. I drove virtually all of the luxury brands (prior to visiting an Audi dealership) but none of them seemed quite right. At that time, I decided to look at Audi's but I wasn't sure the styling was what I was searching for. I met David Truong (salesman) at Penske Audi West Covina and we spoke for a short time. He was extremely helpful and answered all of my questions. I did not test drive an Audi at that time. Fast forward in time to a few months ago. After seeing the new 2012 Audi A7 on the internet, I decided it was time to reconsider an Audi. It's important to note that I take very good care of my cars and drive them for a minimum of 10 years - so it was critical to me that the next car I purchase, had to be something I loved! I walked back into the dealership (after about a year from my initial visit) and asked for David. He remembered me, and although surprised to see me back after quite some time, we started talking and looking at the comprehensive inventory Penske W.C. had available. I decided it was time for a test drive. But because I wasn't familiar with the Audi brand, I asked to drive each of the models leading up to the A7. David and his team were brilliant! He spent so much time with me making certain that my choice was the right one for my lifestyle. He showed me all of the features in great detail, yet all of this was being done without any pressure to buy. It took me a couple of months to finally make the decision to go forward - and that meant up to five visits to see David and ask more questions, drive the various A7 models (some with sports suspension, some without, some with light interior, some with 20" wheels, etc.). David allowed me to make the decision to buy at a pace that was comfortable to me. And when we finally did all of the paperwork, it was a very pleasant experience! The dealership treated me extremely well, were courteous, respectful, expeditious, and professional. We even had some great laughs along the way. I've had the car almost two weeks now and David has assisted me twice with a full explanation of the incredible technology package on this car. I'm thrilled with my purchase!!! I would highly recommend Penske Audi West Covina. K. Rhodes More

I am very happy to report that this dealership has been very accommodating with my wife and I as we search for a larger SUV. The general manager has gone above and beyond in contacting me personally to he very accommodating with my wife and I as we search for a larger SUV. The general manager has gone above and beyond in contacting me personally to help arrange an order for our vehicle. It is this level of attention to personal detail and customer service that makes lifelong customers out of initial buyers. From my interactions with Jeff, his prompt and timely responses, and his overall positive attitude, I would most certainly recommend this dealership and plan to do just that to friends and family looking to purchase an Audi. More