
Audi West Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 333 reviews
Sold me a audi q5, didnt let me take it home, when I finally was able to pick it up it it wasn't done the way it was supposed to be. Then when they finally drove it for less than 48 hours I wanted my ol finally was able to pick it up it it wasn't done the way it was supposed to be. Then when they finally drove it for less than 48 hours I wanted my old audi back and they pushed the sale paperwork through and made me buy my old audi from them. Absolutely do not buy from these people. They sold me a car that they said was the same package as my old car then I came to find out it wasn't at all. More
Excellent service by Artemmi and the team! He helped me find something much better than I thought I could find within my budget. Finance team helped me get a reasonable rate. Super happy and w He helped me find something much better than I thought I could find within my budget. Finance team helped me get a reasonable rate. Super happy and will definitely be back for my next purchase! More
SUCH INCOMPENTANCY! !!!! I wrote a review last month and am STILL dealing with this idiotic dealership! First they told me I could get a refund for my deposit on a car w !!!! I wrote a review last month and am STILL dealing with this idiotic dealership! First they told me I could get a refund for my deposit on a car without having to go to the dealership. WRONG! A month later, I went to the dealership and talked with a finance department guy would said he would get a credit on my credit card for the deposit of $2.5K. WRONG! I had to contact them AGAIN when I didn't see the credit. They couldn't credit my credit card. WTH in the year 2025? They said they would "Zelle" me the refund. I told them if I didn't see the refund that day, I would dispute the charge. NO refund that day, as they forgot to have me fill out a form. I disputed the credit card charge. After I filled out their "Zelle" form, I finally received the refund in cash. Then Razek from their finance department started harassing me (calls and texts). Obviously they can't credit a credit card payment nor can they handle disputed credit card claim by showing a refund payment. I had to call my credit card company to put the charge back on. Dealership has wasted toooo much of my precious time! More
I had a wonderful and easy car buying experience! I would highly recommend Audi West Houston to friends and family! I will definitely look to purchase another car from them! I would highly recommend Audi West Houston to friends and family! I will definitely look to purchase another car from them! More
Purchased a new Audi A6 from this dealership, and the experience was fantastic from start to finish. The entire process was straightforward. Ryan went above and beyond to help me secure a great deal, and experience was fantastic from start to finish. The entire process was straightforward. Ryan went above and beyond to help me secure a great deal, and the honesty and professionalism shown by the entire team truly stood out. If you're looking for a hassle-free car-buying experience with top-notch customer service, I highly recommend paying them a visit. More
Elijah sales rep was very professional and kept his words. He follow through on everything that the sale was complete. Thank you Elijah for such a wonderful experience. words. He follow through on everything that the sale was complete. Thank you Elijah for such a wonderful experience. More
very comfovery comfortable location, excellent assistance and very knowledgeable and courteous seller, his name is Saad Saad, he gave all the explanations that were needed in a precise way ...rtable seat and very knowledgeable and courteous seller, his name is Saad Saad, he gave all the explanations that were needed in a precise way ...rtable seat More