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Audi West Palm Beach - Service Center

West Palm Beach, FL

4.9
446 Reviews

446 Reviews of Audi West Palm Beach - Service Center

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November 03, 2021

From beginning to end I was very satisfied with the service and particularly happy with how Adam Romeo handled a cranky old man. Many thanks More

by Emeraldvista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Audi West Palm Beach responded

This review made our day! Thank you so much for taking the time to leave us this amazing review.

October 30, 2021

I was on vacation in WPB when the 'Check engine light' went on my Q5. They were able to diagnose and repair within a day and give me a loaner so the vacation wasn't ruined More

by halps28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Audi West Palm Beach responded

Hi halps28 - Thank you for taking the time to leave us a great review. Our team always strives for excellence in customer service and are glad to hear we were able to diagnose and repair within a day and your vacation wasn't ruined. Safe & Happy Driving.

October 30, 2021

Brought our Q5 in for oil change special. Michael Brennen our service tech was very concerned that our car was working correctly that he kept the car in the shop, arranging for a loner car for us and More

by ajilaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brennen
Nov 03, 2021 -

Audi West Palm Beach responded

ajilaw - Thank you for the kind words and 5-star review!

October 23, 2021

Great Advisor. A perfect set up to hang out and work while I waited for my car to be finished. More

by Jimern77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Wolfson
Nov 03, 2021 -

Audi West Palm Beach responded

Jimern77 - Thank you for this great rating and review.

October 22, 2021

Excellent service and good communication. I was surprised that the required parts were in stock. More

by MitchSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Audi West Palm Beach responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Safe driving.

October 14, 2021

I was truly amazed by the dedicated service technicians who spent so many hours locating and repairing a rattle in my S5 convertible. Kudos to all involved! More

by lelish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Brennen
October 01, 2021

Adam Romeo is a wonderful service advisor. He makes sure everything taken care of quickly. More

by RVBeaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Audi West Palm Beach responded

Thank you for this great review and for letting us know Adam made sure everything was taken care of quickly and was a wonderful service advisor. We look forward to seeing you again!

September 21, 2021

as always my service advisor Louis Pichardo was great at getting me the part needed and completing the service More

by DR VIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Audi West Palm Beach responded

Thank you for taking the time to offer this great review on your recent visit with Louis. We are so glad you had a great experience. Safe driving.

September 16, 2021

Ryan is my service manager and does a great job. That is really an understatement. He keeps me fully informed. He is GREAT. best yet More

by ibergstein
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Audi West Palm Beach responded

We are so grateful for your kind words. Happy to hear Ryan provided you with a great experience and look forward to seeing you again in the future!

September 15, 2021

I only wish that the service person more carefully looked at the tire that is inquestion more carefully! It's a new tire and the side wall was cracked. I looked at the rim carefully and saw NO nicks. He said More

by otoed
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Audi West Palm Beach responded

Thank you so much for taking the time to leave us this 5 star rating.

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