Back

Audi West Palm Beach - Service Center

West Palm Beach, FL

4.9
446 Reviews

446 Reviews of Audi West Palm Beach - Service Center

Sort by
April 14, 2021

Everyone was attentive and respectful of my time. A special acknowledgement to Adam, my service rep. Adam went out of his way to ensure that my customer experience was exceptional. The complimentary More

by Frmcd2002
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Romeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Very attentive and very helpful. My service tech Allan is always great (and easy) to work with. I would highly recommend to anyone Thumbs up! More

by ssafriet
Recommend Dealer
Yes
Employees Worked With
Allan Wolfson
Apr 09, 2021 -

Audi West Palm Beach responded

ssafriet, thank you for the 5 star review! We are glad to hear that Allen is always great to work with.

April 02, 2021

They really know their customers and explained everything about the service and also explained additional work that should be done. After the extra work was done showing the results More

by tbranton
Recommend Dealer
Yes
Employees Worked With
Gabriel Lenchus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Bonny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Audi West Palm Beach responded

tbranton, thank you for the kind words and great review. We value your feedback and business and look forward to serving you in the future! Happy Driving!

March 31, 2021

They are always very attentive and they do great work on my car. And Jason always very informative and professional. He always explains everything in details. Thank you More

by evren.cetin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Delgado
Apr 09, 2021 -

Audi West Palm Beach responded

Thank you for this great review! We always strive for excellent customer service and are glad to know Jason is always very informative and professional. We appreciate your feedback. Safe & Happy Driving!

March 30, 2021

Simply outstanding service; from the phone call at 1 pm on a Saturday we had a nail in a tire, to the service appointment confirmed on the phone and written confirmation sent within an hour...the service a More

by Half-a-twin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman who talk my call and made the same-day appointment on a Saturday at 1 pm!
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you so much for letting us know about your "Simply outstanding service" with Ryan and our team here at Audi West Palm Beach. Your feedback is so important to us and we look forward to serving you again in the future. Thanks again for the great review!

March 21, 2021

I was very pleased with the service staff! They were very attentive and took very good care of my car! Fast and reliable!! Thank you! More

by Ggasperi81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brennen
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you Ggasperi81 for this fantastic review of your visit with our Service Department. We are so happy to hear that they were very attentive and took very good care of your car. We appreciate your business and look forward to seeing you again. Happy Driving!

March 17, 2021

Allan Wolfson and team did great job on resolving an issue with nail in tire of a five month old car with tires that could not be patched. Matching tire could not be located. Fortunately the tire distri More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Wolfson
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you Don for letting us know that Allan Wolfson and team did great job on resolving an issue for you. We appreciate your feedback and your business and look forward to the next opportunity to serve you!

March 09, 2021

Service Manager Allan Wolfson: professional, expert knowledge base and expedited service. I really appreciate his being flexible in moving my appointment a couple of days due to my slight omission. He More

by jc1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Wolfson
Mar 31, 2021 -

Audi West Palm Beach responded

Great feedback! Thank you for taking time to provide this review and letting us know that Service Manager Alan Wolfson was professional, had expert knowledge base and provided expedited service. Outstanding customer service is our goal. We appreciate your business and look forward to the next opportunity to serve you.

March 08, 2021

From the time I leased my Q5 I have nothing but praise for this dealership. Everyone from sales to service are knowledgeable, helpful, patient and kind. I highly recommend!!!! More

by Iris Sherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fresquez
Mar 31, 2021 -

Audi West Palm Beach responded

Thank you Iris for this 5-star review and letting us know that our sales and service teams are knowledgeable, helpful, patient and kind. We strive to provide only the best services for our customers and look forward to seeing you again in the future!

February 20, 2021

Stephan was so friendly and professional. He made me feel like I could call him with any question or concern in the future. He is truly an asset to the service department. More

by Anna Paine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Bonny
Mar 31, 2021 -

Audi West Palm Beach responded

Thanks Anna for this great review of your visit and for letting us know that Stephan was so friendly and professional. We appreciate your feedback and your business!

...
16
...