Audi West Palm Beach - Service Center

Exactly did what the service department person is supposed to do. Explained everything about the service process. He explained the charges, identified possible additional services and had the car wa supposed to do. Explained everything about the service process. He explained the charges, identified possible additional services and had the car washed More

Pile on the repairs The car came back washed, clean and repaired properly, but the repairs suggested by the maintenance rep were worth approximately half of the cars curr The car came back washed, clean and repaired properly, but the repairs suggested by the maintenance rep were worth approximately half of the cars current value. We got lucky and picked the part that was the true culprit, but if the dealership had its way we would have been set back another $2200! I think you are paying $305/hour labor fees for an excessively fancy dealership building and its overhead. Unless it's a real complicated repair, find a local repair shop that knows how to fix Audis. More

Jennifer Capello is always very helpful. Dealership is very clean and everyone is attentive and professional, would definitely recommend to others and will be back. very clean and everyone is attentive and professional, would definitely recommend to others and will be back. More

Brought my vehicle in for 50k maintenance service. My vehicle was serviced in less than 90 minutes which included a full car wash. As during my previous visits, I received highly professional service of vehicle was serviced in less than 90 minutes which included a full car wash. As during my previous visits, I received highly professional service of the highest quality. More

Great service Everyone was so friendly, made my service visit easy and took care of everything. Jennifer is awesome and the service team delivers quality service wi Everyone was so friendly, made my service visit easy and took care of everything. Jennifer is awesome and the service team delivers quality service with a smile More

Excellent service for my Audi A-5. Allan Wolfson was very personable and efficient. He continually updated me on the progress of the service while I was waiting. personable and efficient. He continually updated me on the progress of the service while I was waiting. More

Jennifer was a joy to have handle my vehicle service. Since I get anxious being a single woman due to worries about being taken advantage of, it was a pleasure dealing with a woman who was very kind & ho Since I get anxious being a single woman due to worries about being taken advantage of, it was a pleasure dealing with a woman who was very kind & honest. More

Deceptive as xxxx $305 per hour labor rate!!!!!! Double Total xxxxxxxx in my opinion - do not work with Luis the service advisor or the Luis the service manager. They absolutely lied about the job quote. Total xxxxxxxx in my opinion - do not work with Luis the service advisor or the Luis the service manager. They absolutely lied about the job quote. The employee list is not current so I selected all. More

Purchase and service Service was excellent. Attentive and thorough. Salesman was terrific in every respect (Rony Michel). Manager (Norby) wouuld be the only person standi Service was excellent. Attentive and thorough. Salesman was terrific in every respect (Rony Michel). Manager (Norby) wouuld be the only person standing in my way to another purchase. He misrepresented the purchase at the last moment. More

Allan makes the service experience exceptional. Ease of scheduling and prompt intake. Comprehensive review of service and options for dealing with future issues were handled professionally. scheduling and prompt intake. Comprehensive review of service and options for dealing with future issues were handled professionally. More