Audi Westwood
Westwood, MA
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Michael Shapiro (sales) knows the inventory and spent as much time with us as we needed, answering our questions so that we felt comfortable purchasing the vehicle. Michael Burke (finance) also worked wi much time with us as we needed, answering our questions so that we felt comfortable purchasing the vehicle. Michael Burke (finance) also worked with us on the different financing and extra options available. We never felt rushed. More
Great customer service Roberto Parada and the team at Audi of Westwood were very easy to work with. We are very happy with their helpfulness and service in purchasing our n Roberto Parada and the team at Audi of Westwood were very easy to work with. We are very happy with their helpfulness and service in purchasing our new Audi vehicle. More
Scheduled oil change service took 2.5 hours. Oil change should take no more than 1.5 hours. There were no status updates during the 2.5 hours and no explanation of what caused the delay. Very disappointing should take no more than 1.5 hours. There were no status updates during the 2.5 hours and no explanation of what caused the delay. Very disappointing experience with this service department. More
Advisor Steve was very nice and took great care of me. Gave me a thorough explanation of what needed to be completed and quickly handled the billing and payment. Thanks Steve! Gave me a thorough explanation of what needed to be completed and quickly handled the billing and payment. Thanks Steve! More
Terrific service - well beyond any dealer experience I’ve ever had. Professional and courteous. Awesome work area. Service Consultant Jeff Lloyd is a real pro. ever had. Professional and courteous. Awesome work area. Service Consultant Jeff Lloyd is a real pro. More
It’s extremely well run & always a positive experience for me, a long time customer. Mike Costello is always extraordinary. I have also had Porsche & BMW service experience. Mike Costello is the most skil for me, a long time customer. Mike Costello is always extraordinary. I have also had Porsche & BMW service experience. Mike Costello is the most skilled, conscientious, professional and most service oriented of them all. More
Happy Customer...AGAIN! Thank You Kevin and Audi of Westwood for making my car leasing experience a positive one. Your professionalism, positivity and perserverance make thi Thank You Kevin and Audi of Westwood for making my car leasing experience a positive one. Your professionalism, positivity and perserverance make this family repeat customers at your dealership! More
Great New Q5 Leasing Experience Another wonderful experience leasing our new Q5! Second one, we keep coming back to Westwood Audi with Kevin's knowledgeable and professional care. Th Another wonderful experience leasing our new Q5! Second one, we keep coming back to Westwood Audi with Kevin's knowledgeable and professional care. Thanks to you and your great service staff! More
Service Great and quick service, staff very nice people.done on time , as always ask questions and answers concerns, will recommend to family and friends. Th Great and quick service, staff very nice people.done on time , as always ask questions and answers concerns, will recommend to family and friends. Thank you More

