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Audi Westwood

Westwood, MA

4.2
512 Reviews

375 Providence Hwy Rt 1 'The Automile'

Westwood, MA

02090

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Showing 512 reviews

November 13, 2019

Michael Shapiro (sales) knows the inventory and spent as much time with us as we needed, answering our questions so that we felt comfortable purchasing the vehicle. Michael Burke (finance) also worked wi More

by Elle
Recommend Dealer
Yes
Employees Worked With
Michael Shapiro, Michael Burke
Nov 13, 2019 -

Audi Westwood responded

Elle - Thank you for your kind words about Michael and Michael! We love to hear that they provided the information and service needed so you could feel confident in your purchase. We wish you safe driving!

November 12, 2019

Great customer service Roberto Parada and the team at Audi of Westwood were very easy to work with. We are very happy with their helpfulness and service in purchasing our n More

by sca21winter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Parada and Dave
Nov 12, 2019 -

Audi Westwood responded

It's wonderful to hear that you're happy customers! Thank you so much for coming to Audi Westwood for your new vehicle. We hope that you continued to enjoy it.

November 07, 2019

Excellent and fast service. In and out in 3 hours with a new car. Appreciated thorough review of all my options which made my decision easier. More

by C. Hebert
Recommend Dealer
Yes
Employees Worked With
Alfred Naddaff
Nov 07, 2019 -

Audi Westwood responded

It's great to hear that you were able to get out on the roads in your new car quickly. Thank you so much for the fantastic review! We are glad to have you as an Audi Westwood customer.

November 07, 2019

Scheduled oil change service took 2.5 hours. Oil change should take no more than 1.5 hours. There were no status updates during the 2.5 hours and no explanation of what caused the delay. Very disappointing More

by Joe H
Recommend Dealer
No
Employees Worked With
Widewail Admin
Nov 13, 2019 -

Audi Westwood responded

Joe, I'm sorry to see you are frustrated. We could have communicated better so I appreciate your feedback so that we can improve. If you'd like to discuss this further, I'm happy to take your call. I hope that we have the opportunity to impress you in the future. Thank you, Michael Shalhoub - Service Director - 781-234-2055

November 05, 2019

Advisor Steve was very nice and took great care of me. Gave me a thorough explanation of what needed to be completed and quickly handled the billing and payment. Thanks Steve! More

by J-Ro
Recommend Dealer
Yes
Employees Worked With
Steve, Widewail Admin
Nov 05, 2019 -

Audi Westwood responded

It's great to hear that Steve took great care of you and your vehicle during your recent visit to Audi Westwood. Thank you for choosing us for your auto needs!

November 05, 2019

Terrific service - well beyond any dealer experience I’ve ever had. Professional and courteous. Awesome work area. Service Consultant Jeff Lloyd is a real pro. More

by salwis
Recommend Dealer
Yes
Employees Worked With
Jeff Lloyd, Widewail Admin
Nov 05, 2019 -

Audi Westwood responded

Thank you so much for your 5-star review of Audi Westwood! We're delighted you had a good experience working with Jeff. We look forward to seeing you again for your next oil change!

November 04, 2019

It’s extremely well run & always a positive experience for me, a long time customer. Mike Costello is always extraordinary. I have also had Porsche & BMW service experience. Mike Costello is the most skil More

by Sandra Jones
Recommend Dealer
Yes
Employees Worked With
Mike Costello is extraordinary.
Nov 04, 2019 -

Audi Westwood responded

Hey, Sandra! Thank you so much for your 5-star review of Audi Westwood! We appreciate your endorsement of Mike and we look forward to working with you again in the future. Thank you for the recommendation!

November 01, 2019

Happy Customer...AGAIN! Thank You Kevin and Audi of Westwood for making my car leasing experience a positive one. Your professionalism, positivity and perserverance make thi More

by Debbie Peloquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Brad and your finance coordinator
Nov 01, 2019 -

Audi Westwood responded

We love happy customers, Debbie! Thank you so much for your repeat business and for sharing your positive feedback about Kevin and the Audi Westwood team. Have a great weekend!

October 30, 2019

Great New Q5 Leasing Experience Another wonderful experience leasing our new Q5! Second one, we keep coming back to Westwood Audi with Kevin's knowledgeable and professional care. Th More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Oct 30, 2019 -

Audi Westwood responded

Hi Mike - Thank you for your repeat business! We are so glad that you had another positive leasing experience with us at Audi Westwood. Safe driving in your new Q5!

October 26, 2019

Service Great and quick service, staff very nice people.done on time , as always ask questions and answers concerns, will recommend to family and friends. Th More

by Tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Oct 28, 2019 -

Audi Westwood responded

Your recommendation is everything to us, thank you so much from the team at Audi Westwood.

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