Audi Westwood

Very professional The salesperson was knowledgable and very efficient keeping me informed via text and email on a regular basis. Management was equally professional. Ha The salesperson was knowledgable and very efficient keeping me informed via text and email on a regular basis. Management was equally professional. Handover of vehicle with hands on training was very helpful. More

No fuss no games This was the best experience I have had buying a car. I asked to test drive a few cars the salesman Mike was informative and never pressured us in an This was the best experience I have had buying a car. I asked to test drive a few cars the salesman Mike was informative and never pressured us in any way. Pricing was very fair More

Great Dealership for a New Car Have bought a few cars from Prime Audi and it has always been a good experience. I have actually dealt with many of the same employees for the last se Have bought a few cars from Prime Audi and it has always been a good experience. I have actually dealt with many of the same employees for the last several purchases. They don’t play games and are always honest and straight forward. They tell you their position and reasoning for price and you tell them yours and we have always reached a mutually agreeable position. No high pressure tactics or manager coming over to squeeze you, it is very professional and low key. They let you know what incentives are available as well so you don’t have to worry about missing out on something you may have missed in your research. Steve Mello and Mike Burke were great to work with. All in all, I will continue to go back every few years for a new car. More

Great as usual. Everyone always nice. Michael is the best. He works hard but always has time to answer questions and makes you feel like a friend, not just a customer Everyone always nice. Michael is the best. He works hard but always has time to answer questions and makes you feel like a friend, not just a customer. More

Immediate response They fixed my car same day. It was towed in the night before. Service manager stayed late and picked me up from the train stop. Mike Costello, is a pr They fixed my car same day. It was towed in the night before. Service manager stayed late and picked me up from the train stop. Mike Costello, is a pro, very technical and extremely service oriented. He represents the dealership extremely well. More

Q3 Turbo Issue Q3 had a turbo rebuilt, had to go back a week after due to coolant leak. Westwood Audi service took care of it right away. I was given a loaner during Q3 had a turbo rebuilt, had to go back a week after due to coolant leak. Westwood Audi service took care of it right away. I was given a loaner during the repair. Thanks! More

Professional business Scheduled 55 mile service. Team found ways to save me money by pre-buying 55 & 65 bundle, informed of a service recall, got me a loaner all in 10 minu Scheduled 55 mile service. Team found ways to save me money by pre-buying 55 & 65 bundle, informed of a service recall, got me a loaner all in 10 minutes. Keep me updated on progress and had car ready and washed when I returned . Great personable and professional team More

Quick state inspection Dropped in without an appointment for a state inspection. My service adviser, Matt S. as always provided a fantastic customer service. I was surprised Dropped in without an appointment for a state inspection. My service adviser, Matt S. as always provided a fantastic customer service. I was surprised how quickly I got my car back. Another great experience at AUDI Westwood. Thank you, Matt! More

Leased two new Q5 cars Outstanding service, excellent customer service, great deal Have already recommended Prime Audi to three friends who will be buying or leasing in the Outstanding service, excellent customer service, great deal Have already recommended Prime Audi to three friends who will be buying or leasing in the next six months More

Oil change and recall Excellent service as usual!! Matt is the very best!! Also when I got the loaner car the service was excellent very streamlined and fast!! Matt left me Excellent service as usual!! Matt is the very best!! Also when I got the loaner car the service was excellent very streamlined and fast!! Matt left me mssgs advising everything was all set!! Thank you all!! Had the “spiff” and my car came back to life!! Looks brand new!! Best “spiff” yet since I picked up the car almost a year ago!! So happy!! More