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Audi Westwood

Westwood, MA

4.5
509 Reviews

375 Providence Hwy Rt 1 "The Automile"

Westwood, MA

02090

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Showing 509 reviews

August 08, 2019

Excellent service thanks for washing my car as well as the inside cleaning prompt in getting back to me once the car was ready to be picked up More

by Audi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Aug 08, 2019 -

Audi Westwood responded

It was our pleasure to assist you! We are delighted to see you had a five-star visit with us at Audi Westwood. Thanks so much.

August 07, 2019

Brought in for a recall I was going to give a poor review because I had made a previous appointment for the recall on my car and after I had checked in I was told that they d More

by Audi12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 07, 2019 -

Audi Westwood responded

Thank you very much for your feedback! We appreciate you giving us the opportunity to make things right for you and it's wonderful to hear that you enjoyed your A7 loaner. Have a great day!

August 06, 2019

Great Job!!! Always top notch service!!! The service advisors are very competent and through!!!! Their follow up is excellent!! This service department is outstan More

by Dcaruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Aug 06, 2019 -

Audi Westwood responded

Thank you for your review of Audi Westwood! It's wonderful to read about your repeat business and the excellent service you receive when you visit us. We hope to work with you again soon!

August 05, 2019

The best dealership in the area Audi Westwood’s sales and service have been noticeably superior in my experiences with them over the last 24 years. Just one example from my most rece More

by AndyL
Recommend Dealer
Yes
Employees Worked With
Ruzhena Vishnevski, Brad Levon, David Gemme
Aug 05, 2019 -

Audi Westwood responded

Hi Andy! Thank you for your review of Audi Westwood. We greatly appreciate your longtime patronage of our dealership and your kind words about our staff. We hope to see you again soon and have a great day!

August 04, 2019

Great smooth friendly exoerience Alfred was great. Helpful, friendly and got all done. I was able to have my car right away (on Sunday), got registration in a few days, and inspection More

by Michaelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred
Aug 05, 2019 -

Audi Westwood responded

Thanks so much for taking the time to leave Audi Westwood a review. We appreciate your positive feedback and for mentioning Alfred on our team, too. Thank you for your support and we hope to see you again soon!

August 01, 2019

Audi Quality Issues Brought car in for a fuel actuator replacement. Dealership fixed same part that broke two years ago. It broke again and was told that is “wear & tear” More

by Barros16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 01, 2019 -

Audi Westwood responded

We are very sorry this repair was needed again. We are always happy to provide warranty repairs within the factory guidelines as it keeps our clients happy and our business running. In this case, the guideline is one year or 12k miles as you know. Please let me know if there is anything we can help you with in the future. Michael Shalhoub - Service Director - 781-234-2055

July 27, 2019

Service and check up It was an Outstanding service. Staff were very courteous and professional. I’d like to highlight a service rep who greeted me and walked me through wh More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Jul 29, 2019 -

Audi Westwood responded

Thank you so much for posting about your experience at Audi Westwood and for mentioning Jeff! We are so glad that you had a five-star visit. Hope to see you next time.

July 24, 2019

Best customer service and care. Have had the best customer service from Michael Costello for years and he set me up Justin for a new car and I could not have been any happier with th More

by Rabbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Vargas, Michael Costello
Jul 24, 2019 -

Audi Westwood responded

We love happy customers so this is great to read! Thank you so much for reviewing and rating us. All of us at Audi Westwood hope you continue to enjoy your new car.

July 22, 2019

Best Service My Audi A3 battery was dead and I took it to Audi Westwood this morning and I was very delighted to see Jeff (Lloyd) was there. Jeff set the service r More

by minwu51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic (don't know his name)
Jul 23, 2019 -

Audi Westwood responded

We are so glad that our team was able to help out when your battery died! It's wonderful that Jeff got you back on the roads in just a few hours. Thank you so much for the very kind review. If any future issues should arise, we will be here to help.

July 19, 2019

Last minute work Unscheduled work I brought my car in for an inspection without an appointment. Service took my in without an issue. I would recommend this deale More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Costello
Jul 19, 2019 -

Audi Westwood responded

We are glad that our team was able to get you in for your inspection! Thanks so much for stopping by to recommend us.

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