
Audi Westwood
Westwood, MA
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Excellent service thanks for washing my car as well as the inside cleaning prompt in getting back to me once the car was ready to be picked up thanks for washing my car as well as the inside cleaning prompt in getting back to me once the car was ready to be picked up More
Brought in for a recall I was going to give a poor review because I had made a previous appointment for the recall on my car and after I had checked in I was told that they d I was going to give a poor review because I had made a previous appointment for the recall on my car and after I had checked in I was told that they did not have a loner car for me so I had to reschedule the appointment. When I returned I again told them about what happened and I was given a choice of cars, I said I was thinking of my best car to be a A7 and that’s what they gave me. Because of that my next car will be the A7. More
Great Job!!! Always top notch service!!! The service advisors are very competent and through!!!! Their follow up is excellent!! This service department is outstan Always top notch service!!! The service advisors are very competent and through!!!! Their follow up is excellent!! This service department is outstanding! I have had 3 Audi’s and had all 3 serviced here! Always happy!!! More
The best dealership in the area Audi Westwood’s sales and service have been noticeably superior in my experiences with them over the last 24 years. Just one example from my most rece Audi Westwood’s sales and service have been noticeably superior in my experiences with them over the last 24 years. Just one example from my most recent experience with them: they allowed me to solo test drive a Q5 over 40 miles round trip to my condo to see whether it would fit in my narrow parking space. It did and the rest of the sale was equally professional and courteous. More
Great smooth friendly exoerience Alfred was great. Helpful, friendly and got all done. I was able to have my car right away (on Sunday), got registration in a few days, and inspection Alfred was great. Helpful, friendly and got all done. I was able to have my car right away (on Sunday), got registration in a few days, and inspection in a few minutes. More
Audi Quality Issues Brought car in for a fuel actuator replacement. Dealership fixed same part that broke two years ago. It broke again and was told that is “wear & tear” Brought car in for a fuel actuator replacement. Dealership fixed same part that broke two years ago. It broke again and was told that is “wear & tear”. Poor quality issues for a $90K car and should stand behind the brand. More
Service and check up It was an Outstanding service. Staff were very courteous and professional. I’d like to highlight a service rep who greeted me and walked me through wh It was an Outstanding service. Staff were very courteous and professional. I’d like to highlight a service rep who greeted me and walked me through what would be done: Jeff was excellent and very professional! More
Best customer service and care. Have had the best customer service from Michael Costello for years and he set me up Justin for a new car and I could not have been any happier with th Have had the best customer service from Michael Costello for years and he set me up Justin for a new car and I could not have been any happier with the experience. Thank you again! More
Best Service My Audi A3 battery was dead and I took it to Audi Westwood this morning and I was very delighted to see Jeff (Lloyd) was there. Jeff set the service r My Audi A3 battery was dead and I took it to Audi Westwood this morning and I was very delighted to see Jeff (Lloyd) was there. Jeff set the service request up promptly and the mechanic performed a fabulous job to diagnose the problem and replaced the battery with a new one, and I was able to drive the car away within a couple hours on a very busy service Monday morning. Jeff and Audi Westwood provided the best service again and I would recommend them to any of my friends and colleagues with most enthusiasm. Thank you! More
Last minute work Unscheduled work I brought my car in for an inspection without an appointment. Service took my in without an issue. I would recommend this deale Unscheduled work I brought my car in for an inspection without an appointment. Service took my in without an issue. I would recommend this dealership. More