Audi Westwood

Had schedule service On my Q5 I had a scheduled visit for service maintenance for My Audi the service department has always treated me well things are done in a timely manner,I I had a scheduled visit for service maintenance for My Audi the service department has always treated me well things are done in a timely manner,I highly recommend the service department at Audi Westwood and Olivia is doing a great job, she was Pleasant to work with. I would recommend this dealership More

Bad day to be at the dealer I brought my car in and then it was down hill. No loaner cars , no Internet, no phones. I got a ride to my meeting. But I had to uber to get back tha I brought my car in and then it was down hill. No loaner cars , no Internet, no phones. I got a ride to my meeting. But I had to uber to get back that’s just not right not happy Matthrw More

Audi service Olivia is amazing. The best customer service ever. She listens and does everything she can to resolve issues quickly. Audi service is much better than Olivia is amazing. The best customer service ever. She listens and does everything she can to resolve issues quickly. Audi service is much better than my past BMW experience. More

Prime Audi- YES!!! I purchased a 2017 Chevy SS they had taken in on trade. Their price was competitive, they gave me a reasonable amount on my trade- and my overall expe I purchased a 2017 Chevy SS they had taken in on trade. Their price was competitive, they gave me a reasonable amount on my trade- and my overall experience was excellent! While there was a slight delay getting the title from the Bank, the sales manager and sales person kept me informed of the progress. The car was ready as promised, prepped and in showroom condition. The dealer filled it with it’s first tank of gas. The entire team was courteous, professional, and the location was immaculate. Was an extremely positive experience. More

Attentive and promt Matt was very attentive to my needs from the moment that I walked in. He seem to try his best to accommadate me. The loaner vehicle was comparable to Matt was very attentive to my needs from the moment that I walked in. He seem to try his best to accommadate me. The loaner vehicle was comparable to mine and he took his time to explain the options that the vehicle had. Matt made it a pleasant experience. Matt was great. More

Purchase of 2019 Audi SQ5 I worked with Eli Weinstein over a period of 2 months. I was at first undecided between a Porsche Macan and a Q5. Throughout my process of buying a I worked with Eli Weinstein over a period of 2 months. I was at first undecided between a Porsche Macan and a Q5. Throughout my process of buying a new car Eli was patient, knowledgeable, thorough and allowed me the time to make the right decision. Once I decided on the car he continued to spend time and energy with me to make sure I was comfortable and made me feel I made the right decision and was welcome to come back with any questions. He was a true gentleman throughout the process and I would recommend him to one and all. More

Continued excellent service Both Steve and Eli from the Sales Department provided the type of excellent service we consistently receive at Westwood Audi. I especially appreciated Both Steve and Eli from the Sales Department provided the type of excellent service we consistently receive at Westwood Audi. I especially appreciated the time Steve took on Saturday morning to go over the features of our new Audi A4 with my husband Paul. More

10,000 mile maintenance Excellent, fast friendly and efficient! Greeted immediately and was provided a loaner car and out the door in 15 minutes! My car was ready at the time Excellent, fast friendly and efficient! Greeted immediately and was provided a loaner car and out the door in 15 minutes! My car was ready at the time promised and the return process was seamless. More

Service Coordinator Mike C was Great Mike handled my car with care and also patiently answered all my questions and also promptly setup a follow up for the next service appointment Mike handled my car with care and also patiently answered all my questions and also promptly setup a follow up for the next service appointment More

Great service Things did not go as planned I drive car there but after having transmission fluid checked all the fluid came out due to a broken part in transmission Things did not go as planned I drive car there but after having transmission fluid checked all the fluid came out due to a broken part in transmission even though the the dealer couldn’t put the fluid back in. they were very professional and waived the fee since I would have to tow car out and find a way to replace fluid my self. I am happy with the service provided and the fact they worked with me to find a solution we could both work with. Thanks for the hard work and unexpected issues More