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Audi Westwood

Westwood, MA

4.2
512 Reviews

375 Providence Hwy Rt 1 'The Automile'

Westwood, MA

02090

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Showing 512 reviews

June 12, 2019

Responsive team , efficient, courteous and knowledgeable Excellent experience friendly staff, very responsive to my needs, had me checked in and checked out rapidly was very sensitive to my time constraints More

by Dpietro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santini
Jun 12, 2019 -

Audi Westwood responded

Thank you for your review of Audi Westwood! It's great to read of your positive experience with our service team-it's our priority to provide great customer service every day. Thank you for your business and I hope we can work together again in the future.

June 08, 2019

Helpful and efficient service i leases my car from Audi Westwood and have brought it back for service there each time. Olivia really helped me with my car when I needed my 10k mile More

by Bostonguy629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia
Jun 10, 2019 -

Audi Westwood responded

Thank you for your review of Audi Westwood! I'm so pleased to read of your excellent experience with our team regarding your service appointment. I hope you will pay us another visit soon and thank you for your business!

June 04, 2019

Great service Doug Kelleher was very good at informing me about recommendations for my Q5 and helped to inform me with Tire choices that would be a good choice More

by Wally4919
Recommend Dealer
Yes
Employees Worked With
John Suh
Jun 04, 2019 -

Audi Westwood responded

Thanks for trusting us with your vehicle, Wally! It's wonderful to hear that Doug provided helpful information about your Audi Q5. If there is anything else we can assist with, please let us know.

June 01, 2019

Had schedule service On my Q5 I had a scheduled visit for service maintenance for My Audi the service department has always treated me well things are done in a timely manner,I More

by Spyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia V
Jun 03, 2019 -

Audi Westwood responded

We are honored to receive your recommendation! It's wonderful to hear that you can depend on our Service Department to take great care of you and your vehicle. All of us at Audi Westwood are grateful for your business.

May 28, 2019

Bad day to be at the dealer I brought my car in and then it was down hill. No loaner cars , no Internet, no phones. I got a ride to my meeting. But I had to uber to get back tha More

by Bigmja@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No names
May 28, 2019 -

Audi Westwood responded

Matthew - I am so sorry for your disappointing visit, this isn't the experience that we want for our guests. As you may or may not know all of our systems went down that week so I sincerely do apologize. Please feel free to call me directly if you would like to discuss this further, otherwise I hope we can earn back your business as the system issue was out of our control? Thank you for now, Michael Shalhoub - Service Director - 781-234-2055

May 25, 2019

Audi service Olivia is amazing. The best customer service ever. She listens and does everything she can to resolve issues quickly. Audi service is much better than More

by PLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vazquez
May 27, 2019 -

Audi Westwood responded

We love hearing that you can count on Olivia to provide excellent customer service. Thank you for choosing Audi Westwood to service your Audi!

May 23, 2019

Prime Audi- YES!!! I purchased a 2017 Chevy SS they had taken in on trade. Their price was competitive, they gave me a reasonable amount on my trade- and my overall expe More

by TGold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Williamson, Kevin McCarthy
May 23, 2019 -

Audi Westwood responded

Your review made us smile! We are overjoyed that you had a positive buying experience with the team at Audi Westwood. It's wonderful that you were able to get a great deal on your 2017 Chevrolet SS and drove home with a full tank of gas. Thank you very much for your business and many kind words.

May 16, 2019

Purchase of 2019 Audi SQ5 I worked with Eli Weinstein over a period of 2 months. I was at first undecided between a Porsche Macan and a Q5. Throughout my process of buying a More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Weinstein Rob Kelleher Michael Burke
May 17, 2019 -

Audi Westwood responded

Hi Michael - Thank you for posting about your experience so others will know what it's like to be a customer at Audi Westwood! We are delighted that Eli worked to help you find the best option for you. We appreciate your business and hope that you continue to enjoy your new vehicle.

May 16, 2019

Attentive and promt Matt was very attentive to my needs from the moment that I walked in. He seem to try his best to accommadate me. The loaner vehicle was comparable to More

by Audi a8l, J diesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sartini
May 16, 2019 -

Audi Westwood responded

We love to hear kind words about our wonderful team! Thanks so much for sharing what it was like to work with Matt. It's wonderful that he made your service visit a success. Hope to see you again at Audi Westwood!

May 07, 2019

Continued excellent service Both Steve and Eli from the Sales Department provided the type of excellent service we consistently receive at Westwood Audi. I especially appreciated More

by Audiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Eli from the sales department
May 07, 2019 -

Audi Westwood responded

We are so glad that you can depend on the Audi Westwood team for five-star service! It's great to hear that Steve walked you and your husband through the features of your new Audi A4. Thanks so much for your repeat business, we wish you safe driving in your new ride.

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