Audi Westwood

Fantastic service! My day is always made it brighter when I go to the dealership with an issue and I’m smiling and reminded of why I chose to purchase and service my ve My day is always made it brighter when I go to the dealership with an issue and I’m smiling and reminded of why I chose to purchase and service my vehicle at Audi Westwood! More

Best Service Best service I just have had another great experience at Audi Westwood. My engine light came on again and yesterday I made an appointment for a Best service I just have had another great experience at Audi Westwood. My engine light came on again and yesterday I made an appointment for a late Saturday afternoon (today) scheduled service. Then I got a call from Steve (Stephen Mercier) that he would reschedule my service visit at an earlier time as the engine light issue could be tricky and take longer to fully diagnose and fix it. I came to the service around 6:45 this morning and Steve was already there. He carefully took all the information and assured me that the problem would be taken care of; in addition, he arranged a loaner car for me right away so I could drive home. It was expected to take a couple days to fully diagnose the issue and repair it, however to my surprise about 3 hours later Steve called me and told me that the car was fixed: they replaced the intake runner value and the problem is fixed. I am very delighted to be able to drive my wonderful A6 back home within the morning. Thank you very much Steve! I have experienced with service with two other Audi dealers in Massachusetts in the last 20 years, but Westwood Audi is the best for service and Steve (Stephen Mercier) provided me with the best service and experience! More

Routine Service I always schedule my maintenance with Matt Sartini. Since purchasing my Audi at Audi of Westwood, Matt has always demonstrated professionalism, and he I always schedule my maintenance with Matt Sartini. Since purchasing my Audi at Audi of Westwood, Matt has always demonstrated professionalism, and he’s always willing to go the extra mile. More

Excellent. Very efficient and professional Excellent experience with everyone involved. The salesperson and management along with the financial folks were a pleasure to deal with. I would recom Excellent experience with everyone involved. The salesperson and management along with the financial folks were a pleasure to deal with. I would recommend this dealer to friends and family More

Jeff Lloyd and Audi Westwood are wonderful I just took my A6 for a check engine light service at Audi Westwood this week and I had a great experience! Jeff is wonderful as he is very thought I just took my A6 for a check engine light service at Audi Westwood this week and I had a great experience! Jeff is wonderful as he is very thoughtful and enthusiastic to help. He kept me updated about the repair status in a very timely fashion. When he learnt that it would take a while to diagnose and fix the problem, he arranged a loaner car immediately so I didn't have wait there for hours. Next day when the car got fixed he would arrange a test drive to make sure everything is perfect before I picked up my car. Thank you very much Jeff and Audi Westwood! More

Great customer service and professionalism. Knowledgeable staff. Always prompt service and very customer service oriented. They meet you at your car and do a walk around of and professionalism. Knowledgeable staff. Always prompt service and very customer service oriented. They meet you at your car and do a walk around of your car which is great. More

Mike Costello is the best- ask for him! If your car needs service at this dealership make sure you ask for Mike Costello. He is hands down the best service rep to deal with. He is kind, cari If your car needs service at this dealership make sure you ask for Mike Costello. He is hands down the best service rep to deal with. He is kind, caring, and very professional. He truly believes the customer is always right! More

Alfred Naddaff Is The Best - Awesome Experience Alfred Naddaff has treated me right through two car purchases from Audi Westwood. They are the absolute best and he is a great guy. Really cares abo Alfred Naddaff has treated me right through two car purchases from Audi Westwood. They are the absolute best and he is a great guy. Really cares about his customers, not pushy, and helps them through one of the largest purchases anyone makes other than a home. They have a great selection of cars, but it's the experience that has me coming back for more. Super easy to deal with, paperwork has no BS involved, and they stand by their word. Thanks Alfred for an awesome experience, I will continue to recommend you and your dealership as long as I stay in the Audi Family. More

Fantastic Matt Sartini is an ideal service writer. He was great to work with. Got everything done right the 1st time. Courtesy wash made my wife happy Matt Sartini is an ideal service writer. He was great to work with. Got everything done right the 1st time. Courtesy wash made my wife happy More

Another wonderful purchasing experience at Audi Westwood Last year we bought an Audi A3 (2016) with Taylor Ford's help and we also had a great experience at Audi Westwood. So when time comes to get another A Last year we bought an Audi A3 (2016) with Taylor Ford's help and we also had a great experience at Audi Westwood. So when time comes to get another Audi vehicle I called up Taylor and was delighted that she is still with the dealer. Next day I came to test drive an Audi A6 (2016) and very satisfied with the performance and the price of the vehicle I intended for. Taylor was very enthusiastic to help us again and very accommodating and helped us through all the process smoothly. At the end of day I was able to drive the Audi home and very happy with the purchase and the whole experience at Audi Westwood. I will definitely recommend Taylor and Audi Westwood to any of our friends and colleagues! Thank you very much! Min More