Audi Westwood

Tony Varone treats you like family! This dealership is amazing! They will work with you! Tony varone is so patient and treats you like family! I recommend.buying and leasing from this es This dealership is amazing! They will work with you! Tony varone is so patient and treats you like family! I recommend.buying and leasing from this establishment More

Good team Very knowledgeable and friendly staff. Had to look for anew car sales prson to talk about the new cars. Nobody acme to help. Spoke with Mike insoles. Very knowledgeable and friendly staff. Had to look for anew car sales prson to talk about the new cars. Nobody acme to help. Spoke with Mike insoles. Very helpful. More

They treat you not as a customer but as a family member! The service level is extraordinary both in the dealership and the service center. They make the car buying experience fun and not at all stressful. The service level is extraordinary both in the dealership and the service center. They make the car buying experience fun and not at all stressful. They are knowledgeable and quintessentially fair and honest. A great experience every time I step through the doors. More

Outstanding Went to look at new models. Wanted to trade my current car for a new RS 5. The experience was seemless and painless and the staff was outstanding Went to look at new models. Wanted to trade my current car for a new RS 5. The experience was seemless and painless and the staff was outstanding More

Service oil change Great customer service. Brought car in for oil change and wiper change. Overall a good experience and even though waited little longer waiting area wa Great customer service. Brought car in for oil change and wiper change. Overall a good experience and even though waited little longer waiting area was comfortable and clean. More

No sticker bought 2018 Q7 from this dealership and had to get my own sticker from another dealership . Was told to bring them invoice for reimbursement for p bought 2018 Q7 from this dealership and had to get my own sticker from another dealership . Was told to bring them invoice for reimbursement for price of sticker ~~~still waiting 2 weeks later for my money. Make sure the vehicle passes inspection prior to signing. More

Run! Absolutely horrible service RUN!! Horrible horrible horrible I recently purchased a 2018 Audi Q5 and came to this dealership to have it serviced. While there I purchased a pi RUN!! Horrible horrible horrible I recently purchased a 2018 Audi Q5 and came to this dealership to have it serviced. While there I purchased a pin I was told by their service tech was needed to connect to the car’s WiFi. This all occurred on Feb. 25th. When I made the $130 purchase of the pin, I was told that I would receive a call within 2 weeks. I never received the call. I then call their sales team on March 23rd. No one knows what I’m talking about. I am placed on hold and then told that I can either hold longer while they investigate the situation or I can call back. I request that I receive a call back. I get one from the service department shortly after. The service tech states that my pin is in and I can pick it up at any time between 7:30-5pm. I pick up the pin two days later only to find that NO ONE in the service department can help me with the pin. The ONLY person on staff is Kevin, who’s on the sales team and is currently in a meeting. No one knows when he’ll be finished nor are they willing to leave their desks and ask the magical Kevin when and if he’s willing to help me with the pin. I then leave the dealership and call Audi customer care. They explain to me that my car is not equipped to use the pin and they can’t understand why the dealership would sell me a pin when it clearly states that the model I have is not able to use Audi connect features!! Needless to say, this has been a horrible experience. I am requesting a full refund for the money I’ve wasted on the pin. More

Great service Great experience Professional staff Excellent accommodations Timely and respectful Easy access in Fresh wash Easy to schedule Wonderful fol Great experience Professional staff Excellent accommodations Timely and respectful Easy access in Fresh wash Easy to schedule Wonderful follow up Will certainly use them again More

The best service around. Can’t say enough about the professionalism of the whole dealership. So welcoming and great at telling me what’s going on with my car. Can’t say enough about the professionalism of the whole dealership. So welcoming and great at telling me what’s going on with my car. More

Service experience Thanks to the team at Audi Westlood. Service. Great service advisor and over-all experience. Thank you Doug for taking good care of my vehicle! Thanks to the team at Audi Westlood. Service. Great service advisor and over-all experience. Thank you Doug for taking good care of my vehicle! More