
Audi Westwood
Westwood, MA
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service for Linh Nguyen recall on A4 Jeff handled the case and was friendly, informative and professional. The gentleman who handled the loaner car was also very friendly, informative an Jeff handled the case and was friendly, informative and professional. The gentleman who handled the loaner car was also very friendly, informative and professional. Connor helped me to understand some key features of the loaner A6. He was also friendly, informative and a real pro. The car was ready when promised and nice and clean. The entire experience was World Class. More
Service Wanted an oil/filter change - $400 later I was charged for an unnecessary overhaul on my 5,000 mile Audi. Service techs need communication training Wanted an oil/filter change - $400 later I was charged for an unnecessary overhaul on my 5,000 mile Audi. Service techs need communication training More
Audi represents top quality Audi Westwood did not exemplify Audi quality in my opinion. There is more to buying cars than just being nice and friendly. You have to be transparent Audi Westwood did not exemplify Audi quality in my opinion. There is more to buying cars than just being nice and friendly. You have to be transparent and back your product. I do not feel that was the case with my purchase. Disappointed ... More
Service I brought my 2012 Audi A4 S Line in for some work everyone is so user friendly I was so impressed with the attention I received from your staff they k I brought my 2012 Audi A4 S Line in for some work everyone is so user friendly I was so impressed with the attention I received from your staff they kept me up to speed for my whole experience I will be bringing this car back for future service thank you once again. More
Great visit today! What it says in the title. Easy to book ahead. Plenty of notification & reminders about our service visit. Clear and descriptive invoice so we know wh What it says in the title. Easy to book ahead. Plenty of notification & reminders about our service visit. Clear and descriptive invoice so we know what work was completed. More
Fast service very experienced Also stayed in contact to let Doug was a great service advisor he was very professional very fast he seems very experienced he also made calls when calls need to be made was able t Doug was a great service advisor he was very professional very fast he seems very experienced he also made calls when calls need to be made was able to call my warranty company he was great all around. More
The Total Package There is a very good reason I have purchased 3 cars at this dealership. Every aspect of the purchase and the ownership experience is 5 stars. You ar There is a very good reason I have purchased 3 cars at this dealership. Every aspect of the purchase and the ownership experience is 5 stars. You are always treated as though you are a VIP. The service experience is second to none. Everyone is always trying their best to make sure you get the best they can offer. More
2018 Audi A5 I have to thank Olivia for the great customer service . She’s very helpful and very sweet and polite with customers.very happy with the dealer. I have to thank Olivia for the great customer service . She’s very helpful and very sweet and polite with customers.very happy with the dealer. More
Excellent Service and Staff Kevin in sales is always my go-to for assistance with anything related to my Q5. He is always on point and he did not disappoint once again. Mik Kevin in sales is always my go-to for assistance with anything related to my Q5. He is always on point and he did not disappoint once again. Mike in the service department got me in and processed quickly, verified all work I requested, updated me on the status on my vehicle throughout the processes and answered all of my questions. Very professional and friendly!! James went above and beyond with seyring me up in my loaner and helped with a few items when I returned to pick up me Q5. Overall the experience was excellent! Thank you and keep up tge great work. More
Excellent service team I have had my Audi’s serviced at Audi Westwood for years. They provide excellent service and their team is amazing. Pricing is competitive and they al I have had my Audi’s serviced at Audi Westwood for years. They provide excellent service and their team is amazing. Pricing is competitive and they always do what is required with no up selling. Mike Costello really does a great job. More