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Audi Westwood

Westwood, MA

4.2
512 Reviews

375 Providence Hwy Rt 1 'The Automile'

Westwood, MA

02090

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Showing 512 reviews

March 06, 2019

Audi A3 Service I had a great experience as usual. I can’t say enough good things about the Audi of Westwood service team. They are always professional and very helpf More

by Tommyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Mar 06, 2019 -

Audi Westwood responded

Tommy - We can't ask for better feedback than this! It's wonderful that you can depend on the Audi Westwood Service Crew for professional service, every time. Thanks so much for your continued support!

February 28, 2019

Impressive Showed me how to install my rear wiper blade Informed me that it wasn't time to rotate my tires. Checked for any recalls-none. Completed my MA inspe More

by MyRedWine,1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE writer, Michael Costello
Feb 28, 2019 -

Audi Westwood responded

This is what we love to read! We are delighted that our team provided thorough service and sent you home in a freshly cleaned car. Thank you for the fantastic review!

February 22, 2019

Recall Olivia did a great job. At first she could not locate a loaner car for me and then she worked very hard to figure out how to get me one. Car was re More

by Voyagerrrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vazquez
Feb 25, 2019 -

Audi Westwood responded

Thank you for sharing your experience working with Olivia! We are glad that she delivered five-star service and that your car was returned in topnotch condition. We are grateful to have you as an Audi Westwood customer!

February 21, 2019

service for Linh Nguyen recall on A4 Jeff handled the case and was friendly, informative and professional. The gentleman who handled the loaner car was also very friendly, informative an More

by AudiA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Connor, Widewail Admin
Feb 21, 2019 -

Audi Westwood responded

We can't ask for better feedback than this! First, we love that you received friendly service from our entire team. Second, it's wonderful that Connor walked you through the features of your loaner Audi A6 so you would be confident out on the road. Finally, we are delighted that your service was completed in a timely manner. Thanks for taking the time to leave Audi Westwood a review!

February 19, 2019

Service Wanted an oil/filter change - $400 later I was charged for an unnecessary overhaul on my 5,000 mile Audi. Service techs need communication training More

by Unhappy
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kelleher
Feb 21, 2019 -

Audi Westwood responded

I apologize for any miscommunication on our part. If you're willing, I would like to get the details about your visit so I can help discover where we failed you. Please consider giving me a call. Thank you, Michael Shalhoub - Service Director- 781-234-2055

February 14, 2019

Audi represents top quality Audi Westwood did not exemplify Audi quality in my opinion. There is more to buying cars than just being nice and friendly. You have to be transparent More

by 1st time Audi owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales and finance
February 12, 2019

Service I brought my 2012 Audi A4 S Line in for some work everyone is so user friendly I was so impressed with the attention I received from your staff they k More

by Kristien Butke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Feb 12, 2019 -

Audi Westwood responded

Hi Kristien - It was our privilege to serve you! We are delighted that our team left a great first impression and took excellent care of your Audi A4. We look forward to working with you again in the future at Audi Westwood. Thanks so much!

February 09, 2019

Great visit today! What it says in the title. Easy to book ahead. Plenty of notification & reminders about our service visit. Clear and descriptive invoice so we know wh More

by Authorofthisreviewyall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Feb 11, 2019 -

Audi Westwood responded

Hello - Reviews like this is music to our ears! I'm delighted you had such a great experience, and we hope to see you again. Thanks, from all of us at Audi Westwood.

February 09, 2019

Fast service very experienced Also stayed in contact to let Doug was a great service advisor he was very professional very fast he seems very experienced he also made calls when calls need to be made was able t More

by Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 11, 2019 -

Audi Westwood responded

Thanks for taking the time to share your experience so others can see what it's like to be a guest at Audi Westwood! We absolutely love reading reviews like this, and we're so glad you had such a pleasant experience with Doug. We hope to see you again!

January 29, 2019

The Total Package There is a very good reason I have purchased 3 cars at this dealership. Every aspect of the purchase and the ownership experience is 5 stars. You ar More

by BigSexy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hasham
Jan 29, 2019 -

Audi Westwood responded

We are so grateful to have you as a loyal Audi Westwood customer. It's fantastic to hear that you can count on our team for five-star service and the best car-buying experience around. Your review means the world to us!

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