
Audi Westwood
Westwood, MA
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Seamless The total experience was pleasant and seamless as it has been in past years when we bought a new car. I would not hesitate to buy a new car again at t The total experience was pleasant and seamless as it has been in past years when we bought a new car. I would not hesitate to buy a new car again at this dealer in future More
Certified Pre-owned After visiting three dealerships in search for a pre-owned car I finally decided, because of my frustration to make the long trip back to Audi Westwoo After visiting three dealerships in search for a pre-owned car I finally decided, because of my frustration to make the long trip back to Audi Westwood My family has purchased fiver vehicles from them in the last 10 years.. It is hard to explain the the difference in the car buying experience in words. I went back to visit John Suh the salesman that I have used for all these purchases in the past. I made an appointment to visit John and when I arrived all of the pre-owned cars I was interested in were parked at the side of the building. Most looked like they had been run through a car wash. He took the time to explain the pluses and minuses of each and insisted that we drive them all so we could compare. I compare that experience to driving cars that had not been reconditioned or even washed! John was extremely knowledgeable about all the cars and very helpful and professional as we selected one and came to a deal on the financials. My family has purchased three new cars and 2 Audi Certified cars in the past. Every experience with John was the same. No pressure, very professional, and very knowledgeable. The whole experience at Audi of Westwood and working with Jone renewed my faith that there are professional, ethical car salesmen and dealers. This dealership is both! More
2018 Q5 Roberto was awesome. There was no pressure. I talked to him on Saturday and came back on Sunday and purchased a new Q5. He spent a few hours going Roberto was awesome. There was no pressure. I talked to him on Saturday and came back on Sunday and purchased a new Q5. He spent a few hours going over the car with me and download the ap on my Iphone. Y daughter who is a 2017 Q5 owner but from a different dealership said when she upgrades she will only go to Roberto. Thanks for a great experience...Audi of Westwood is great!! More
Great customer service Been to Audi Westwood a few times for service, service support agents are very friendly and professional. They offer me a loaner every time I’m here. Been to Audi Westwood a few times for service, service support agents are very friendly and professional. They offer me a loaner every time I’m here. After service, my car always looks sparkling clean and runs good. They check everything and give me a report after. Like a said, very professional and I highly recommended. P.s. I’ve been to Audi Natick, but their service sucks so I will not go back. More
New vehicle purchase Mike Shapiro was outstanding as a salesperson. Great product knowledge no pressure hassle free buying experience. To take customer service to another Mike Shapiro was outstanding as a salesperson. Great product knowledge no pressure hassle free buying experience. To take customer service to another level I stop in for tutorial on his day off and he takes the time to go through some things with me. That’s above and beyond the call of duty!!! Dealership is A1 from start to finish. Highly recommended!! More
Everything was done to and above expectations M Costello took care of everything Also A Angerf They did a beautiful job detailing car and car was ready on time They were courteous and professional M Costello took care of everything Also A Angerf They did a beautiful job detailing car and car was ready on time They were courteous and professional More
A3 Lease Cardinia was so great to work with, no pressure and always a smile she made the buying process very easy....thx so much and good luck! Cardinia was so great to work with, no pressure and always a smile she made the buying process very easy....thx so much and good luck! More
Completely satisfied Very customer service oriented from sales, finance, and all. Excellent professionalism was provided by everyone, we dealt with, especially sales assoc Very customer service oriented from sales, finance, and all. Excellent professionalism was provided by everyone, we dealt with, especially sales associate Patrick Comerford. He was the best I rate him a 10+. More
Very professional Brought in my car in for the service. Steve Mercier is very, nice, helpful and very professional. He gave me very details on the car’s status. Brought in my car in for the service. Steve Mercier is very, nice, helpful and very professional. He gave me very details on the car’s status. More
Greatest! This dealership has the best of everything. Always most eager to correct for a problem; that is rare. Always everybody there goes to the greatest leng This dealership has the best of everything. Always most eager to correct for a problem; that is rare. Always everybody there goes to the greatest length to do things right. More