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Audi Westwood

Westwood, MA

4.5
509 Reviews

375 Providence Hwy Rt 1 "The Automile"

Westwood, MA

02090

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Showing 509 reviews

August 31, 2018

Seamless The total experience was pleasant and seamless as it has been in past years when we bought a new car. I would not hesitate to buy a new car again at t More

by Leon
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Aug 31, 2018 -

Audi Westwood responded

Thank so much for your repeat business Leon. It is great to hear you had another great experience at Audi Westwood. We appreciate the recommendation!

August 24, 2018

Certified Pre-owned After visiting three dealerships in search for a pre-owned car I finally decided, because of my frustration to make the long trip back to Audi Westwoo More

by Dcaruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jphn Suh
Aug 25, 2018 -

Audi Westwood responded

Thanks for taking your time to write such a kind review and sharing the details of your experience. We take pride in providing an experience that is enjoyable, professional and makes every customer feel valued so it's great to hear your praise. Thank you for going out of your way to visit us at Audi Westwood and purchasing another Audi.

August 23, 2018

2018 Q5 Roberto was awesome. There was no pressure. I talked to him on Saturday and came back on Sunday and purchased a new Q5. He spent a few hours going More

by Paul3558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto, , Widewail Admin
Aug 23, 2018 -

Audi Westwood responded

Paul, this is fantastic feedback for our whole team and especially Roberto. Thanks so much for sharing your experience at Audi Westwood. Enjoy your new Q5 and we look forward to seeing you at your first service.

August 19, 2018

Great customer service Been to Audi Westwood a few times for service, service support agents are very friendly and professional. They offer me a loaner every time I’m here. More

by Swift993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Aug 20, 2018 -

Audi Westwood responded

We appreciate the recommendation and will continue to provide this same friendly, professional service. Thank you for servicing your Audi with us multiple times and look forward to seeing you again.

August 08, 2018

New vehicle purchase Mike Shapiro was outstanding as a salesperson. Great product knowledge no pressure hassle free buying experience. To take customer service to another More

by Jbbaker6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shapiro
Aug 08, 2018 -

Audi Westwood responded

We're thrilled Michael provided an experience that was above and beyond! We'll pass along the great feedback to Michael and the Audi Westwood sales team. Thank you for the great review and recommendation.

August 08, 2018

Everything was done to and above expectations M Costello took care of everything Also A Angerf They did a beautiful job detailing car and car was ready on time They were courteous and professional More

by Sum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Widewail Admin
Aug 08, 2018 -

Audi Westwood responded

Thank you so much for all the kind words. We'll be sure to let the team know of your great service experience at Audi Westwood. We appreciate your business and look forward to working with you again. Thanks Sum!

August 04, 2018

A3 Lease Cardinia was so great to work with, no pressure and always a smile she made the buying process very easy....thx so much and good luck! More

by beatel
Recommend Dealer
Yes
Employees Worked With
Cardinia
Aug 06, 2018 -

Audi Westwood responded

We'll share your feedback with Cardinia, thanks for the great review!

Sep 07, 2018 -

beatel responded

A month after getting our new car I received a bill from Audi Financial stating we owed money for items that Cardinia told us would be taken care of. I specifically told her my concerns about excess mileage and I was never told we would owe money for that They did take care of some money owed but left me with a $900.00 mileage bill. I guess the old sales tatic tell the customer what they want to hear is still alive. Very unhappy and would not recommend very sad I had to retract my positive feedback

July 23, 2018

Completely satisfied Very customer service oriented from sales, finance, and all. Excellent professionalism was provided by everyone, we dealt with, especially sales assoc More

by Cargal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Comerford, Mike in finance and Mr Levin
July 19, 2018

Very professional Brought in my car in for the service. Steve Mercier is very, nice, helpful and very professional. He gave me very details on the car’s status. More

by kmd727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mercier
July 18, 2018

Greatest! This dealership has the best of everything. Always most eager to correct for a problem; that is rare. Always everybody there goes to the greatest leng More

by nathanielfbrown8@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Matt, Terri.
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