
Audi Westwood
Westwood, MA
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First service experience It’s too early to come to any conclusions about the service or the car, but my first 1-year) service on my Q5 was smooth and uneventful. Mike Costell It’s too early to come to any conclusions about the service or the car, but my first 1-year) service on my Q5 was smooth and uneventful. Mike Costello was attentive and everything was on time. More
Service department is a high-priced rip-off! Audi Westwood Service replaced the A/C compressor on my TT Roadster two summers ago. Now it’s blowing hot air. They charged me $160 for the privilege Audi Westwood Service replaced the A/C compressor on my TT Roadster two summers ago. Now it’s blowing hot air. They charged me $160 for the privilege of informing me that they could fix the crappy unit they previously gave me, for $1500! Seriously? This joint is a rip-off. Beware. More
Service with a smile When you walk into this dealership they treat you like family, everyone is always so friendly. I love going to this dealership. Service with a smile. When you walk into this dealership they treat you like family, everyone is always so friendly. I love going to this dealership. Service with a smile. More
A4 Lease Great experience working with Vadim...from test driving, to advice and paperwork!! I would definitely recommend Audi of Westwood to buy or lease an A Great experience working with Vadim...from test driving, to advice and paperwork!! I would definitely recommend Audi of Westwood to buy or lease an Audi More
1sr class experience as always Check engine light came on. I then drove to the dealership late in the evening. Even though it was late, there was no hesitation to be given a genuin Check engine light came on. I then drove to the dealership late in the evening. Even though it was late, there was no hesitation to be given a genuine welcome from Olivia Vazquez. She was able to get me a courtesy car right away. She promised to follow up with me the next day and give estimate time of when my car would be ready and she did. Excellent job all around. More
Effective, efficient, courteous, fast Great experience Roberto knows his tradecraft and Mike was very helpful while being fast and thorough. Car was well prepped and ready to go. I have 2 Great experience Roberto knows his tradecraft and Mike was very helpful while being fast and thorough. Car was well prepped and ready to go. I have 2 other Audi’s and the experience is consistently good. More
Easy, painless and excellent I was able to easily set the appointment on line, I was greeted immediately upon entering the dealership. Steve Mercier remembered me even though I ha I was able to easily set the appointment on line, I was greeted immediately upon entering the dealership. Steve Mercier remembered me even though I had only been there once before, I felt welcome and appreciated as a customer. Loaner vehicle was provided and I was in/out of the dealer for drop off within 15 minutes. All work was performed as promised and I picked up my vehicle the next day without any delays. More
Leased New Car My current car was nearing the end of its lease. I went in we talked for a little and we worked out an amazing deal. No other dealership was willing t My current car was nearing the end of its lease. I went in we talked for a little and we worked out an amazing deal. No other dealership was willing to come close to what they offered. They were friendly and willing to work to find something that worked for both of us instead of what only worked for them. More
Unbelievably professional service So refreshing to have sales and finance people at a dealership respect me and my time. Also nice to have a sales person who knows more about the car t So refreshing to have sales and finance people at a dealership respect me and my time. Also nice to have a sales person who knows more about the car than I do. I’ll go back for my next Audi. More
Consistently treated with courtesy and respect The service department is great. My car runs like new. I was scheduled and seen immediately. The work was done on time, I was provided with a new loan The service department is great. My car runs like new. I was scheduled and seen immediately. The work was done on time, I was provided with a new loaner and was able to get back on the road in 15 minutes. Great service. More