Audi Westwood

Fantastic service As always, Audi Westwood had tremendous customer service. Specially, Matthew Sartini was friendly, professional, informative and easy to work with. I As always, Audi Westwood had tremendous customer service. Specially, Matthew Sartini was friendly, professional, informative and easy to work with. I was also out of there faster than I thought too More

Service drop off Organized personable in and out quickly. Trustworthy The work to be done was detailed and the approximate cost was discussed Everything was expl Organized personable in and out quickly. Trustworthy The work to be done was detailed and the approximate cost was discussed Everything was explained. Prompt service when driving into the service area More

Good but not great I bought my car this dealership and continue to have it serviced there. Overall the service people are very very friendly however it’s the small thing I bought my car this dealership and continue to have it serviced there. Overall the service people are very very friendly however it’s the small things that they could improve upon for example after having my car for 10 days it wasn’t washed or cleaned up at all. Just one more thing that they could do to make the experience that much better as for the sales folks they could definitely take a page from places like Carvana. More

First service experience It’s too early to come to any conclusions about the service or the car, but my first 1-year) service on my Q5 was smooth and uneventful. Mike Costell It’s too early to come to any conclusions about the service or the car, but my first 1-year) service on my Q5 was smooth and uneventful. Mike Costello was attentive and everything was on time. More

Service department is a high-priced rip-off! Audi Westwood Service replaced the A/C compressor on my TT Roadster two summers ago. Now it’s blowing hot air. They charged me $160 for the privilege Audi Westwood Service replaced the A/C compressor on my TT Roadster two summers ago. Now it’s blowing hot air. They charged me $160 for the privilege of informing me that they could fix the crappy unit they previously gave me, for $1500! Seriously? This joint is a rip-off. Beware. More

Service with a smile When you walk into this dealership they treat you like family, everyone is always so friendly. I love going to this dealership. Service with a smile. When you walk into this dealership they treat you like family, everyone is always so friendly. I love going to this dealership. Service with a smile. More

A4 Lease Great experience working with Vadim...from test driving, to advice and paperwork!! I would definitely recommend Audi of Westwood to buy or lease an A Great experience working with Vadim...from test driving, to advice and paperwork!! I would definitely recommend Audi of Westwood to buy or lease an Audi More

1sr class experience as always Check engine light came on. I then drove to the dealership late in the evening. Even though it was late, there was no hesitation to be given a genuin Check engine light came on. I then drove to the dealership late in the evening. Even though it was late, there was no hesitation to be given a genuine welcome from Olivia Vazquez. She was able to get me a courtesy car right away. She promised to follow up with me the next day and give estimate time of when my car would be ready and she did. Excellent job all around. More

Effective, efficient, courteous, fast Great experience Roberto knows his tradecraft and Mike was very helpful while being fast and thorough. Car was well prepped and ready to go. I have 2 Great experience Roberto knows his tradecraft and Mike was very helpful while being fast and thorough. Car was well prepped and ready to go. I have 2 other Audi’s and the experience is consistently good. More

Easy, painless and excellent I was able to easily set the appointment on line, I was greeted immediately upon entering the dealership. Steve Mercier remembered me even though I ha I was able to easily set the appointment on line, I was greeted immediately upon entering the dealership. Steve Mercier remembered me even though I had only been there once before, I felt welcome and appreciated as a customer. Loaner vehicle was provided and I was in/out of the dealer for drop off within 15 minutes. All work was performed as promised and I picked up my vehicle the next day without any delays. More