Audi Westwood

Excellent Buying Experience Nobody really enjoys buying a car but the experience at Audi Westwood is different. I received top notch personalized service from start to finish. A Nobody really enjoys buying a car but the experience at Audi Westwood is different. I received top notch personalized service from start to finish. A good price, no hard sell and a hassle free process. I am totally satisfied. More

Another great buying experience from Prime Audi Westwood Audi Westwood makes the car buying process stress free, honest, and enjoyable. I always get the best pricing and exceptional customer service, which i Audi Westwood makes the car buying process stress free, honest, and enjoyable. I always get the best pricing and exceptional customer service, which is why I continue to buy cars from them. If you go to Audi Westwood ask to work with John Suh. He is the most knowledgeable, experienced, and efficient sales person I have ever worked with. I was in the market for a truck and they happened to have one that was a trade in. I bought the Chevy truck from them instead of from a Chevy dealership because they make the process so straight forward and easy. More

Great experience Helpful and knowledgeable from start to finish. I’ve been to many dealerships and this place provides service that companies just don’t give anymore Helpful and knowledgeable from start to finish. I’ve been to many dealerships and this place provides service that companies just don’t give anymore More

Service visit Service department is very professional and easy to deal with due to quality customer service. They took care of several factory recalls in a timely m Service department is very professional and easy to deal with due to quality customer service. They took care of several factory recalls in a timely manner. More

Good service Service rep and sales person I spoke to that day were great. Car was a little later being done then I wanted but not that big of a deal. Always a gr Service rep and sales person I spoke to that day were great. Car was a little later being done then I wanted but not that big of a deal. Always a great experience when I bring my car and everyone is nice and polite. I had my 85,000 service and also spoke to sales person. Taylor my options I’d I trade in my car. Still deciding what I want to do. More

Starter:clutch issues Excellent accommodation, responsiveness, and joint troubleshooting . Staff talked through diagnosis and available options clearly. Provided invaluable Excellent accommodation, responsiveness, and joint troubleshooting . Staff talked through diagnosis and available options clearly. Provided invaluable loaner vehicle when became clear parts would need to be ordered. Was kept aware of progress daily until work completed. More

Service Above and beyond! Matt is what all service advisors should be He always goes above and beyond Picks up and delivers Constantly updates and advises Above and beyond! Matt is what all service advisors should be He always goes above and beyond Picks up and delivers Constantly updates and advises Thinks of everything Delivers as promised More

Great place Perfect and reliable service: everything is done on time, easy to schedule am appointment at the time convenient for customers, everything explained c Perfect and reliable service: everything is done on time, easy to schedule am appointment at the time convenient for customers, everything explained clearly, client friendly environment More

Solid Audi service From scheduling to pickup, I received nothing but friendly professional service. Great customer service. I have recommended this dealer for service From scheduling to pickup, I received nothing but friendly professional service. Great customer service. I have recommended this dealer for service among all my friends and family. More

Subpar Service I have been a returning customer for services to my Audi A3 at Audi of Westwood. I had brought my car in today for a routine service, oil change, and I have been a returning customer for services to my Audi A3 at Audi of Westwood. I had brought my car in today for a routine service, oil change, and to get a tire pressure sensor turned off. My appointment was for 8 A.M, I was there for 7:45 A.M. The service was not completed until 10 AM which wasn't too alarming but when I got the car back after being told "we are just waiting on the car getting washed", the vehicle was returned looking unwashed, tires had white paint all over them (very hard to get off btw), the pressure sensor was not reset, and a $210 dollar bill. This service was extremely frustrating and unfortunate as I had good luck with them previously. Will not use this service center again. I ended up calling back to at least get a walk through on how to turn the sensor off myself, however no phone call was received. More