
Audi Westwood
Westwood, MA
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The team was courteous and helpful. My salesperson, Ruzhena Vishnevski, was patient, courteous and knowledgeable. She took time to help us decide whether to lease or purchase. We were co My salesperson, Ruzhena Vishnevski, was patient, courteous and knowledgeable. She took time to help us decide whether to lease or purchase. We were comfortable with her and our decision. More
Easy, professional, hassle-free We knew what we wanted and were assigned an experienced salesperson, so we could cut to the chase and make a purchase. All the numbers lined up quick We knew what we wanted and were assigned an experienced salesperson, so we could cut to the chase and make a purchase. All the numbers lined up quickly, so it was easy. Vadim Khazhinsky was excellent to deal with. I would purchase again from him. More
New springs (suspension) Highly recommend. Went to Audi Burlington first and will never go back there again. It was a night and day difference when I went to Westwood. Cust Highly recommend. Went to Audi Burlington first and will never go back there again. It was a night and day difference when I went to Westwood. Customer service was amazing, I was able to speak to the tech working on my car and get his insights, they kept me updated (all I guess too hard for Burlington, phone calls are tough I know). I will be going back for all my services and other maintenance. More
All time best Audi dealership Every time without question , the men and women of the Westwood Audi Service Dept outdo themselves in the level of professionalism band courtesy. Just Every time without question , the men and women of the Westwood Audi Service Dept outdo themselves in the level of professionalism band courtesy. Just the best More
Excellent Service Service Advisor Matthew was wonderful! He knew exactly what was wrong with my Q5 and best of all advised me that I was entitled to free service in add Service Advisor Matthew was wonderful! He knew exactly what was wrong with my Q5 and best of all advised me that I was entitled to free service in addition to fixing the issue which luckily was covered! I will be back for tires Soon! Highly recommend Audi Westwood! More
very professional in every aspect of a dealership. Mike was friendly and effecient. Asked the proper and relevant questions about the service the Audi needed. Precisely explained the cost of the servic Mike was friendly and effecient. Asked the proper and relevant questions about the service the Audi needed. Precisely explained the cost of the service. The car was ready in a timely manner. Overall I was extremely pleased. More
Great parts and service department I moved to Boston a year-and-a-half ago from Scottsdale Arizona. My car's include Audi, Range Rover, Infiniti, and BMW. I am cautious about car deale I moved to Boston a year-and-a-half ago from Scottsdale Arizona. My car's include Audi, Range Rover, Infiniti, and BMW. I am cautious about car dealership service departments. There is not an MSRP for parts and service prices, dealers set these prices. I give Westwood Audi Parts and Services Department my highest recommendation. The prices are fair. Most importantly I feel as if I can trust my service advisor. I cannot express how much this is worth. My friends are also happy with Westwood Audi. More
Great customer service My experience has been wonderful. Great service and great people. The one thing is that everytime they wash my car I see a scratch and/or minor damage My experience has been wonderful. Great service and great people. The one thing is that everytime they wash my car I see a scratch and/or minor damage to the paint. Perhaps they need to upgrade their car wash system. But other than that everything great. They always give me a great loaner vehicle and finish the work on my car pretty quickly. More
Mike was awesome I had the tire protection program which was expiring and just had some rim damage and Mike was awesome about getting my car in immediately and getting I had the tire protection program which was expiring and just had some rim damage and Mike was awesome about getting my car in immediately and getting the work approved at the zero hour. More
Enjoyed excellent customer service from the Service Departme Excellent customer service from the moment I entered service area to the execution of the service to the coffee bar to the thoughtfulness of Stephen M Excellent customer service from the moment I entered service area to the execution of the service to the coffee bar to the thoughtfulness of Stephen Mercier to the sales person coming over to saying hello (Vadim).::great place! More