Audi Westwood

Enjoyed excellent customer service from the Service Departme Excellent customer service from the moment I entered service area to the execution of the service to the coffee bar to the thoughtfulness of Stephen M Excellent customer service from the moment I entered service area to the execution of the service to the coffee bar to the thoughtfulness of Stephen Mercier to the sales person coming over to saying hello (Vadim).::great place! More

Prime Audi Rocks! From the moment you set up your appointment until you leave the dealership you are appreciated for choosing Prime. Mike Costello, our service technici From the moment you set up your appointment until you leave the dealership you are appreciated for choosing Prime. Mike Costello, our service technician has been making us feel special since the 1st time we brought our vehicle in. Beyond impressed with his professionalism and dedication to make tour customer experience exceptional. More

Excellent Service Service Advisor Matthew was wonderful! He knew exactly what was wrong with my Q5 and best of all advised me that I was entitled to free service in add Service Advisor Matthew was wonderful! He knew exactly what was wrong with my Q5 and best of all advised me that I was entitled to free service in addition to fixing the issue which luckily was covered! I will be back for tires Soon! Highly recommend Audi Westwood! More

Fantastic personalized service Thank you to Matt for consistently superior service! He continually makes the service experience smooth and enjoyable. A a a a a a a a Thank you to Matt for consistently superior service! He continually makes the service experience smooth and enjoyable. A a a a a a a a More

Excellent service experience! Hands down a more professional, friendly and efficient experience compared to the other two Audi dealerships I had previously visited for service. I’ Hands down a more professional, friendly and efficient experience compared to the other two Audi dealerships I had previously visited for service. I’ll be back. Thanks! More

Service Appointment Matt in the service department was great. Got me checked in quickly, arranged for a loaner vehicle and had my service done within a couple of hours. V Matt in the service department was great. Got me checked in quickly, arranged for a loaner vehicle and had my service done within a couple of hours. Very friendly and knowledgeable. More

Top Notch Service and Facility Amazing execution by all parties involved. Everyone was extremely attentive from start to finish. Expectations were set clearly and were realistic a Amazing execution by all parties involved. Everyone was extremely attentive from start to finish. Expectations were set clearly and were realistic and met. Great work! More

Check up I brought my car in for a repair that had been done a couple of years ago to secure a piece of molding to the front door. The repair was out of warra I brought my car in for a repair that had been done a couple of years ago to secure a piece of molding to the front door. The repair was out of warranty but they still agreed to cover it and resume at no cost. Exactly why you go to a reputable dealer, they stand by their work. More

Great experience Cardinia Gates did a wonderful job. She made this transaction such an easy process. She even obtained some all weather mats for me days later when I c Cardinia Gates did a wonderful job. She made this transaction such an easy process. She even obtained some all weather mats for me days later when I called. I would definitely recommend her to friends. I love my Audi! More

Money stolen from car While the service performed was fine, I had about $5-7 of quarters taken from the ash tray. While it’s a nominal amount, I was very disappointed that While the service performed was fine, I had about $5-7 of quarters taken from the ash tray. While it’s a nominal amount, I was very disappointed that something like this would happen. It makes me wonder if they would have taken something else if I’d left it in there. It’s really the principle. I will certainly think twice before doing any further business with this dealership or before recommending them to anyone. It will be interesting to see what, if anything, they do as a result. The ball’s in your court, Audi of Westwood! More