Audi Westwood

Just had a Audi recall service done. It’s nice that they provided a Lyft home and back to the dealer to pick up my car for free. They fixed the problem and also washed my car. Great cust It’s nice that they provided a Lyft home and back to the dealer to pick up my car for free. They fixed the problem and also washed my car. Great customer services! More

Service advisor Connor professional helpful and efficient. Only reason for subtracting one star was lack of loaner / shuttle efficient. Only reason for subtracting one star was lack of loaner / shuttle More

The service team were efficient, friendly and customer service focused. My car had a complimentary service review and any additional work needed was discussed with me, including a video to demonstrate why service focused. My car had a complimentary service review and any additional work needed was discussed with me, including a video to demonstrate why recommendations were made. Couldn’t have gone any better!! More

They were prompt to return my inquiry, and were accommodating when I wanted to set up a test drive. accommodating when I wanted to set up a test drive. More

Audi Westwood is a good hour away from my home but from the moment I made the initial phone call to them to discuss purchasing a new Q3, every person I interacted with was just terrific and made it well wo the moment I made the initial phone call to them to discuss purchasing a new Q3, every person I interacted with was just terrific and made it well worth it from me to travel to them. Patrick helped me decide whether to purchase brand new or explore a CPO they had available and was able to value my trade right over the phone, sight unseen. Peter assisted me with the sale and he was an absolute delight to work with from texting to email to meeting in person. He's a true gem and asset to the dealership! Mike went over the paperwork with me and also did a great job discussing my options for additional coverages and protection based on asking good questions and recommending based on what would benefit me. All in all an excellent experience and again well worth the trip to Westwood. More

I would not recommend anyone come here to do the service. The service staffs are not friendly, racist, unprofessional especially not knowledgeable. I just bought the car few days ago then came for the flat t The service staffs are not friendly, racist, unprofessional especially not knowledgeable. I just bought the car few days ago then came for the flat tire. When I arrived at the entrance; none of them come out to greet even though they were not seem busy at all. The one who is taking care my service named Lauren. F; not friendly, unprofessional, poor communication especially racist. At first, they said my tire can be fixed; after 1:30 hr; they said it can’t be fixed. They told me that the car will be done in the afternoon but later told us that it just can be done until the next day.The story doesn’t stop there; after I received my car back that afternoon; all the car smells like food. The next day; I need to drive back to get the service done after almost the whole day waiting. So, new owners; BE AWARE of this location if you want to stop by to do the service. They don’t know much about car service; irresponsible and racist. More

30,000 mile service done today. Was fast and painless about 90 minutes and done about 90 minutes and done More

A BIG Shout out to all that helped make the buying experience go thru smoothly and with ease! With Patrick Comerford in sales and David Gemme in Finance and Joyce Zavolas in sales and Carlos Castaneda experience go thru smoothly and with ease! With Patrick Comerford in sales and David Gemme in Finance and Joyce Zavolas in sales and Carlos Castaneda in Service… they all added to the decision we made to purchase our lease. Joyce and Carlos played a big part and I can’t thank them enough!! If you are looking to lease or buy an Audi in the near future I would highly recommend Audi Westwood. The service there has been so GREAT as I have worked with Matt in Service too for many yrs..they all went above and beyond!! And give the detail shop a try… my Audi came out looking brand new!! DP👍⭐️⭐️⭐️⭐️⭐️ More

No matter where you got your Audi, have it serviced at Audi Westwood. After almost ten years going there for service, they have never let me down. Shout out to Matthew for his professionalism and expert a Audi Westwood. After almost ten years going there for service, they have never let me down. Shout out to Matthew for his professionalism and expert advice. More

Car buying I've been through many times and it can be an excruciating process. These guys know what their doing and know how to service a customer. From the initial online contact to pinpointing exactly wha excruciating process. These guys know what their doing and know how to service a customer. From the initial online contact to pinpointing exactly what I needed in a vehicle to going over options and being transparent about pricing and getting me out of one lease to move into another, they were flawless. Joyce in sales and Dave in finance were a delight to work with and I appreciated their dedication throughout the process. It was fast, easy and seamless. Highly recommend these guys for a pleasant car buying experience. More