
Audi Westwood
Westwood, MA
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Prime Audi Rocks! From the moment you set up your appointment until you leave the dealership you are appreciated for choosing Prime. Mike Costello, our service technici From the moment you set up your appointment until you leave the dealership you are appreciated for choosing Prime. Mike Costello, our service technician has been making us feel special since the 1st time we brought our vehicle in. Beyond impressed with his professionalism and dedication to make tour customer experience exceptional. More
Fantastic personalized service Thank you to Matt for consistently superior service! He continually makes the service experience smooth and enjoyable. A a a a a a a a Thank you to Matt for consistently superior service! He continually makes the service experience smooth and enjoyable. A a a a a a a a More
Service Appointment Matt in the service department was great. Got me checked in quickly, arranged for a loaner vehicle and had my service done within a couple of hours. V Matt in the service department was great. Got me checked in quickly, arranged for a loaner vehicle and had my service done within a couple of hours. Very friendly and knowledgeable. More
Excellent service experience! Hands down a more professional, friendly and efficient experience compared to the other two Audi dealerships I had previously visited for service. I’ Hands down a more professional, friendly and efficient experience compared to the other two Audi dealerships I had previously visited for service. I’ll be back. Thanks! More
Check up I brought my car in for a repair that had been done a couple of years ago to secure a piece of molding to the front door. The repair was out of warra I brought my car in for a repair that had been done a couple of years ago to secure a piece of molding to the front door. The repair was out of warranty but they still agreed to cover it and resume at no cost. Exactly why you go to a reputable dealer, they stand by their work. More
Top Notch Service and Facility Amazing execution by all parties involved. Everyone was extremely attentive from start to finish. Expectations were set clearly and were realistic a Amazing execution by all parties involved. Everyone was extremely attentive from start to finish. Expectations were set clearly and were realistic and met. Great work! More
Money stolen from car While the service performed was fine, I had about $5-7 of quarters taken from the ash tray. While it’s a nominal amount, I was very disappointed that While the service performed was fine, I had about $5-7 of quarters taken from the ash tray. While it’s a nominal amount, I was very disappointed that something like this would happen. It makes me wonder if they would have taken something else if I’d left it in there. It’s really the principle. I will certainly think twice before doing any further business with this dealership or before recommending them to anyone. It will be interesting to see what, if anything, they do as a result. The ball’s in your court, Audi of Westwood! More
Great experience Cardinia Gates did a wonderful job. She made this transaction such an easy process. She even obtained some all weather mats for me days later when I c Cardinia Gates did a wonderful job. She made this transaction such an easy process. She even obtained some all weather mats for me days later when I called. I would definitely recommend her to friends. I love my Audi! More
Excellent Just moved back from San Fran after 2 years and the Audi service is so bad there they don’t even give the option for reviews. Westwood Audi was missed Just moved back from San Fran after 2 years and the Audi service is so bad there they don’t even give the option for reviews. Westwood Audi was missed because they always leave you feeling that you were taken care of. More
Quick, efficient, and hasslefree Great and fast service. Olivia is the best service advisor ever.!!!!!! My car was washed and dried perfectly. Everybody was super friendly in the sn Great and fast service. Olivia is the best service advisor ever.!!!!!! My car was washed and dried perfectly. Everybody was super friendly in the snacks were great More