Audi Westwood

Matt Pinto provide excellent buyer assistance throughout the buying process. Matt was responsive to my questions and concerns and took the time to update me on delivery dates, options and pricing. I would the buying process. Matt was responsive to my questions and concerns and took the time to update me on delivery dates, options and pricing. I would definitely return to Audi of Westwood to buy another car! More

Matt was a pleasure to work with. I had been researching cars for over a year and he would check in with me often to see how I was coming along and when he had a car that he thought I might be interested in cars for over a year and he would check in with me often to see how I was coming along and when he had a car that he thought I might be interested in, he would contact me to set up a test drive. I must have tested at least 8 cars throughout that time, he was never hard-sell and was very professional. More

I have bought many cars over the years from many different dealers and I must say this has been the best experience yet. I owe this to Matt Pinto. He was just fantastic. There wasn't a single issue, different dealers and I must say this has been the best experience yet. I owe this to Matt Pinto. He was just fantastic. There wasn't a single issue, he took care of everyhing for me and I feel good about the deal. You have a great employee there, treat him well. Roger PS, now that I am at the end of the survey and I am being asked to registe!!! I don't like the extra effort. It's a good thing I enjoyed my experience so much because I would be hitting delete right now vs having to register. More

Great experience! My previous purchasing experience was through Herb Chambers BMW. While I enjoyed the BMW, I didn't have a great purchasing experience and didn't think much of HC BMW's service department through Herb Chambers BMW. While I enjoyed the BMW, I didn't have a great purchasing experience and didn't think much of HC BMW's service department. And so when I thought I might be interested in an Audi, I decided to avoid HC's Audi affiliate. I chose to visit Audi Westwood because according to autotrader.com they had a car in stock I wanted to check out. After perusing the showroom for approximately 10 minutes, I was greeted by an enthusiastic saleswoman named Desiree Lev. Desiree is easily the most engaging and friendly person I've come across in this business, and she backed her appealing attitude up with superior knowledge of the audi line up. Desiree either knew the answers to my admittedly nuanced questions or knew where to find them quickly. Within 10 minutes of meeting Desiree I was test driving the car I came to see and before I left that day, I had test driven two other cars. Desiree also allowed me to drive one of the cars home to show my wife. Over the next week or so, Desiree fielded countless emails from me (asking questions, haggling over price, etc.) and always responded quickly, accurately and completely. I have never experienced that kind of time commitment and flexibility from a car salesperson or dealership before - a wonderful surprise. When it came to pricing, Desiree made a strong initial proposal, but I did find a slightly better price when I shopped it around. A better price that Desiree quickly matched. In fact, because I delayed so long in making a decision, the car I wanted was sold and Desiree had to locate another vehicle matching my preferences. The one she found actually had an MSRP that was $500 greater than the MSRP of the car I wanted, but my purchase price remained the same. So I delayed, but got a better car for the same price. Not bad. Working somewhat behind the scenes with Desiree was Brad Levin, the dealership's sales manager. Brad's seemed like a good guy and helped get me the best price possible not only for the new audi but also for my trade in (which is something I also shopped around). Finally, after deciding to buy the Audi, I met with Michael Christopher, a finance manager. Based on my HC BMW experience from a few years ago, I was dreading this aspect of the transaction the most. Much to my surprise, Michael was a stand up guy. Right off the bat and without any prodding, Michael pointed out that certain of the add-on packages (like Audi Care) didn't make much sense for someone who puts as few miles on their car as I do. The honesty was refreshing. Michael also surprised me by offering financing terms that were better than the terms Audi was offering publicly. Long story short: hands-down best salesperson, extremely helpful sales manager, honest financing manager, best price = extremely satisfying purchasing experience. More

this is the second car i leased at westwood audi. sales and service have always been outstanding, and the specific reasons i returned for my next lease. and service have always been outstanding, and the specific reasons i returned for my next lease. More

I was searching for a very specific Audi A-6 with just the right color combination, options and wheels,unlike other Audi dealers and believe me I had been to a few,shall we say as far as a 200 mile ride the right color combination, options and wheels,unlike other Audi dealers and believe me I had been to a few,shall we say as far as a 200 mile ride to New Jersey only to be very disapointed with their interpretation of what a car in great near mint condition was, not to mention the totally falsified information at dealers such as Audi Stratham,Imperial Cars and the list goes on too many to mention! Lo and Behold then along comes ROBERT KELLEHER at Audi Westwood, everything I was promised was delivered to me with no compromising involved, Rob is a honorable Salesman and Audi Westwood is a honorable dealership at a time when finding both is very difficult to do. More

It was a pleasure buying an auto for once. Staff were good and friendly. Although I bought a used BMW from an Audi dealership, Desiree did a very good job in learning and explaining to me the technology good and friendly. Although I bought a used BMW from an Audi dealership, Desiree did a very good job in learning and explaining to me the technology features of the vehicle in-spite of being unfamiliar with a BMW. Great job. More

I recently bought an A6 at Prime Audi/Westwood and my only problem was that on my first visit there was some confusion and the car I came to see was not on the lot. But I subsequently returned and saw t only problem was that on my first visit there was some confusion and the car I came to see was not on the lot. But I subsequently returned and saw the vehicle and was able to agree to that what seemed like a very reasonable price (I'd already been talking to several other dealers about nearly identical cars). Within a couple days I had a truly pristine like-brand-new Certified A6 still with 3 years of warranty to run. And I'm loving it. I dealt with John Suh, who was great to work with, and I would recommend to anyone looking to buy an Audi to give John a call. More

Firstly: Excellent Service department. We had been bringing our previous Audi here for service though it is much further away than other Audi dealerships because these guys just do a great job -- hone bringing our previous Audi here for service though it is much further away than other Audi dealerships because these guys just do a great job -- honest, fair, timely, helpful, AND affordable. They honestly tell you what you need without trying to sell you a bunch of extra services, they actually do the work they promise (not all service shops do, you know), and then some. They go the extra mile to make sure your car is right, yet they don't surprise you with extra charges when you come to pick it up. Loaner car service is awesome. Secondly: Sales staff is friendly, helpful, knowledgeable, and not pushy. I only wish I had better information about the true purchase prices of these cars among other consumers -- but that lack of information for me is not at all this dealer's fault. I felt they were being honest and fair throughout the entire process; I just can't back that up with cold hard figures ... I always wish I could get my cars for less, but that doesn't necessarily mean I paid too much. Pricing seemed overall in line with the market to the best that I could know the market, but the pricing was not so great as Kelley Blue Book online always leads me to expect, or hope for. More

After working with Prime Audi of Westwood and salesman John Suh I can honestly say that if you're in the market for an Audi and desire prompt and professional service look no further than this location an John Suh I can honestly say that if you're in the market for an Audi and desire prompt and professional service look no further than this location and salesperson!! -Chris B More