Audi Westwood

We called ahead on what Q7 we wanted to buy. They had the best selection of any dealers in MA. Got our car appraised while we were out for the test drive. Then we got the best deal with little negotiation best selection of any dealers in MA. Got our car appraised while we were out for the test drive. Then we got the best deal with little negotiation needed! They had the car ready for delivery the next day. Rob went over everything and we were on our way! One of the best car buying experience we have had! More

I found Audi of Westwood to be perhaps the most professional dealership I've done business with. The saleman John Suh promptly answered my questions and he was very organized. Before we drove off i professional dealership I've done business with. The saleman John Suh promptly answered my questions and he was very organized. Before we drove off in our new Audi A4, he took the time to explain all the functions in the car, and there are many! Ken More

I had a wonderful experience with this dealership and would recommend it to anyone interested in purchasing an Audi. The Salesmen were very helpful and accommodating. They were also very knowledgeable would recommend it to anyone interested in purchasing an Audi. The Salesmen were very helpful and accommodating. They were also very knowledgeable about their cars. More

Our experience in buying the Q5 was very positive and Rob was honest and proactive in helping us with the decision/sale. We have recommended others contact Rob for their Audi purchase. was honest and proactive in helping us with the decision/sale. We have recommended others contact Rob for their Audi purchase. More

I was met by Ken Bourne and he had a smile on his face, great person to deal with. I test drove 3 cars. I went back the following day and presented my offer and it was accepted. Before purchasing my car, great person to deal with. I test drove 3 cars. I went back the following day and presented my offer and it was accepted. Before purchasing my car, I was intersted in the Infinity. Their customer service was absolutley horrendous. I would never even consider an Infinity after my experience there. Ken was so helpful so friendly and was genuinely happy for me. When I went to pick up my car, Ken went through every single button and feature in the car. People say that once you present an offer and the sales go through, that the sales person is all done with you at that point. This was totally not the case with Ken, he even strongly encourage me to call him or stop by at any time if I had any questions and that he would be more than happy to help me out! Ken, you made my car buying experience such a pleasure that I would definitly go back to you in the future. Thanks for all your help More

Mike Lookner and Matt Pinto were fantastic. They were very friendly, extremely informative and knowledgeable about my interest in the Porsche Panamera Turbo, were very constructive and flexible in resolv very friendly, extremely informative and knowledgeable about my interest in the Porsche Panamera Turbo, were very constructive and flexible in resolving pricing and trade-in value, turned around the deal and had the vehicle ready quickly, and followed up several times after my pick-up to make sure that everything was perfect. Mike also offered hands-on service going forward in terms of pick-up and delivery of my vehicle in Boston, dropping off a loaner car, and storing winter snow tires to make all of my vehicle care requirements easy. Thank you! More

Bought a pre-owned 911 remotely. Matt Pinto was easy to work with. Having lots of vehicle pics online plus a Carfax report eased our concerns. Two opportunities after the sale: 1) We were leas to beli work with. Having lots of vehicle pics online plus a Carfax report eased our concerns. Two opportunities after the sale: 1) We were leas to believe that we'd receive tags & registration within a week - the local tax office got the docs that quickly but they had to process them (including onsite verification from us). This wasn't a major hassle but it would've been better to set expectations for a longer turnaround. 2) We didn't receive final purchase docs until after the visit to the local county tax office; would've been nice to get copies with the paperwork upon delivery. These are minor gripes, but opportunities to improve the customer experience next time! More

Shera has gone to great lengths to make sure i'm happy with my purchase, and would recommend her to a friend that's interested in the best cars and the best service. Based on a couple small details that with my purchase, and would recommend her to a friend that's interested in the best cars and the best service. Based on a couple small details that needed ironing out, Shera made it her priority to make sure i was happy. brava Shera! More

Great, start to finish. Rob was outstanding, as were the rest of the employees at the dealership. We also tried Audi of Brookline beforehand and were disappointed with their service, selection, and general rest of the employees at the dealership. We also tried Audi of Brookline beforehand and were disappointed with their service, selection, and general attitude. Westwood was superior. We will be returning to this dealership and have already recommended to others. More

Ms. Shera Smith was very professional and responsive, I think she is also a very good sale person with substantial growth potential. One thing particularly impressed me is her "after-sales" service. Sh think she is also a very good sale person with substantial growth potential. One thing particularly impressed me is her "after-sales" service. She was very patient and thorough in demonstrating the various functions/features of such a complicated driving machine as the Audi A6. She also went thru the same process with my wife in a separate visit. In my previous car purchases including my MB GL450, the demos usually lasted only 5-10 minutes. More