Audi Westwood

Extremely pleasant experience overall. The car buying experience is one of my least favority things to do. Jose made the experience truly a pleasure. He wasn't puhy and provided us with great insight reg experience is one of my least favority things to do. Jose made the experience truly a pleasure. He wasn't puhy and provided us with great insight regarding the vehicle and the benefits of owning an Audi. He provided us with ample time to make our decision. The closing was quick and the vehicle was delivered as ordered! Pricing was very reasonable considering the limited supply. More

We unfortunately had to return to buy a new Audi less than 6 months after buying our previous one (don't let younger siblings drive new cars). We had had such a pleasant buying experience with Ken last than 6 months after buying our previous one (don't let younger siblings drive new cars). We had had such a pleasant buying experience with Ken last year that we automatically returned when we needed to buy again. Despite very specific requirements and tight inventory, they managed to track down the exact car we wanted and arrange for it to be delivered. No hassle on price, they found us a great deal on financing and got everything done quickly and seamlessly. More

I was very pleased with my experience at Prime. Shera did an excellent job explaining the details of the car I purchased and was very atentive to my needs and any concerns that I had. Following my purchase I an excellent job explaining the details of the car I purchased and was very atentive to my needs and any concerns that I had. Following my purchase I found a couple of minor issues that needed to be addressed and they were taken care of promptly. More

We called ahead on what Q7 we wanted to buy. They had the best selection of any dealers in MA. Got our car appraised while we were out for the test drive. Then we got the best deal with little negotiation best selection of any dealers in MA. Got our car appraised while we were out for the test drive. Then we got the best deal with little negotiation needed! They had the car ready for delivery the next day. Rob went over everything and we were on our way! One of the best car buying experience we have had! More

I found Audi of Westwood to be perhaps the most professional dealership I've done business with. The saleman John Suh promptly answered my questions and he was very organized. Before we drove off i professional dealership I've done business with. The saleman John Suh promptly answered my questions and he was very organized. Before we drove off in our new Audi A4, he took the time to explain all the functions in the car, and there are many! Ken More

I had a wonderful experience with this dealership and would recommend it to anyone interested in purchasing an Audi. The Salesmen were very helpful and accommodating. They were also very knowledgeable would recommend it to anyone interested in purchasing an Audi. The Salesmen were very helpful and accommodating. They were also very knowledgeable about their cars. More

Our experience in buying the Q5 was very positive and Rob was honest and proactive in helping us with the decision/sale. We have recommended others contact Rob for their Audi purchase. was honest and proactive in helping us with the decision/sale. We have recommended others contact Rob for their Audi purchase. More

I was met by Ken Bourne and he had a smile on his face, great person to deal with. I test drove 3 cars. I went back the following day and presented my offer and it was accepted. Before purchasing my car, great person to deal with. I test drove 3 cars. I went back the following day and presented my offer and it was accepted. Before purchasing my car, I was intersted in the Infinity. Their customer service was absolutley horrendous. I would never even consider an Infinity after my experience there. Ken was so helpful so friendly and was genuinely happy for me. When I went to pick up my car, Ken went through every single button and feature in the car. People say that once you present an offer and the sales go through, that the sales person is all done with you at that point. This was totally not the case with Ken, he even strongly encourage me to call him or stop by at any time if I had any questions and that he would be more than happy to help me out! Ken, you made my car buying experience such a pleasure that I would definitly go back to you in the future. Thanks for all your help More

Mike Lookner and Matt Pinto were fantastic. They were very friendly, extremely informative and knowledgeable about my interest in the Porsche Panamera Turbo, were very constructive and flexible in resolv very friendly, extremely informative and knowledgeable about my interest in the Porsche Panamera Turbo, were very constructive and flexible in resolving pricing and trade-in value, turned around the deal and had the vehicle ready quickly, and followed up several times after my pick-up to make sure that everything was perfect. Mike also offered hands-on service going forward in terms of pick-up and delivery of my vehicle in Boston, dropping off a loaner car, and storing winter snow tires to make all of my vehicle care requirements easy. Thank you! More

Bought a pre-owned 911 remotely. Matt Pinto was easy to work with. Having lots of vehicle pics online plus a Carfax report eased our concerns. Two opportunities after the sale: 1) We were leas to beli work with. Having lots of vehicle pics online plus a Carfax report eased our concerns. Two opportunities after the sale: 1) We were leas to believe that we'd receive tags & registration within a week - the local tax office got the docs that quickly but they had to process them (including onsite verification from us). This wasn't a major hassle but it would've been better to set expectations for a longer turnaround. 2) We didn't receive final purchase docs until after the visit to the local county tax office; would've been nice to get copies with the paperwork upon delivery. These are minor gripes, but opportunities to improve the customer experience next time! More