Audi Westwood

I recently purchased a used audi through Westwood's online service. Though the complete transaction was completed over the phone, I still felt that Bryan and Brad provided me with detailed answers to m online service. Though the complete transaction was completed over the phone, I still felt that Bryan and Brad provided me with detailed answers to my specific questions. They made an otherwise stressful experience a more njoyable one and I would recommend their services to other prospective buyers. More

the price quote was under-estimated before but it was corrected later. We had a figure in mind when we came in to test drive the car. Overall good experience. mike christopher helped us well for financin corrected later. We had a figure in mind when we came in to test drive the car. Overall good experience. mike christopher helped us well for financing . Will definitely recommend to friends and family. More

We actually negotiated the lease of our 2011 A4 from overseas. We were on the verge of moving back to the States and needed to secure a car with a relatively short window of time. John was understanding overseas. We were on the verge of moving back to the States and needed to secure a car with a relatively short window of time. John was understanding of our time and budget constraints and worked to get us the best deal he could. He was also very accommodating with our schedule to see the car, sign paperwork and pick it up. It's cliche, but car buying is not a fun experience. John certainly took a lot of the pain out of the transaction. I would certainly give him my business again. More

Ken was great to work with. I usually don't enjoy the process of buying a car, but Ken made it easy and simple. Also, after the sale he was very thorough in making sure the car was delivered properly an process of buying a car, but Ken made it easy and simple. Also, after the sale he was very thorough in making sure the car was delivered properly and I understood how to use all the buttons and features. More

I was very pleased with the service and information I recieved at the dealership. I was able to obtain delivery of the car earlier than expected and the dealership was helpful in ensuring that all w recieved at the dealership. I was able to obtain delivery of the car earlier than expected and the dealership was helpful in ensuring that all was taken care of in preparation for that. I was dealt with in a timely and friendly manner. More

Excellent experience in working with Audi of Westwood in purchasing a 2011 A4. Had purchased 2 vehicles previously working with Rob. He was not available when I went in, so John helped me. Very informati purchasing a 2011 A4. Had purchased 2 vehicles previously working with Rob. He was not available when I went in, so John helped me. Very informative on the new model of A4 and in explaining the differences and similarities between our old A4 which we were trading in and our Q5. Test drove two versions of the new A4 and selected the second of the two. Negotiations were fairly painless, as we focused on Edmunds TMV numbers for both the new and the trade. We did the deal at 5pm on Tuesday and picked up the car at 11 on Thursday. The best part was that the car was ready for delivery at the promised time and I left the dealership with the inspection sticker (they have their own machine, which I've discovered over the years isn't always the case at many dealers). John even installed the new rubber floor mats for me that I purchased after the delivery. He took the time to answer all my questions and I never felt any pressure to make a deal. I've purchased three Audi's at Westwood since 2009 and every time it has been a positive and consistent experience. More

I'm a repeat customer. I've had tremendous service and a great experience buying two new Audi vehicles from Prime. Everyone delivers what they promise -- with a smile -- on time and at a fair price. No su great experience buying two new Audi vehicles from Prime. Everyone delivers what they promise -- with a smile -- on time and at a fair price. No surprises, and an efficient operation makes Prime one of my favorites. More

While I was having my Audi A4 serviced, I happen to meet Ken Bourne. After some introductions, we talked for a bit and he made me fee extremely comfortable, not pressured. I told him my issue and he was a Ken Bourne. After some introductions, we talked for a bit and he made me fee extremely comfortable, not pressured. I told him my issue and he was able to work out a very good deal for me. Three days later, I was driving off in a 2011 Audi A4. Ken was very helpful in helping me understand all the new features on the A4 and took the time to patiently work out each one with me until I was 100% comfortable. I would NOT buy or lease another vehicle other than Audi and ONLY from Audi Westwood...everyone from Ken down to the service team are fantastic ! More

This is my 3rd new Audi I have purchased from my 3rd dealership in Massachusetts. The first two dealerships had very poor customer service and poor communication The minute I stepped into Audi West dealership in Massachusetts. The first two dealerships had very poor customer service and poor communication The minute I stepped into Audi Westwood I was treated with friendlyness, respect, and fairness. I will never go anywhere else for a new Audi. Audi Westwood has earned my business for life. More

Was in the market for a small Luxury SUV and pegged the Q5 as the right choice. After scheduling an appointment with Ken (based on his reviews) I was leaning toward a Q5 with the 3.2 litre engine but then Q5 as the right choice. After scheduling an appointment with Ken (based on his reviews) I was leaning toward a Q5 with the 3.2 litre engine but then Ken had found a 2.0T model with the options I wanted in the time frame I wanted. Happy with my decision and anticipating the new vehicle my needs changed completely 4 days later so a car was now in the picture. After going through some options with Ken, I walked out of the dealership with P&S for a S4 with a price lower than FMV. Ken was outstanding thoughout the entire process and never gave me the impression that I was wasting his time and kept me updated on the entire process. Highly recommended. Note: I called to some other dealers to get winter mats for the car a week later and they either told me they were not available or were going to sell me A4 mats. Barry in Parts knew that the S4 mats are avaiable in Canada and ordered them for me for less than the other dealers A4 mats, I had them less than a week later. More