Audi Westwood

Prime Audi has a link on their website for Kelly Blue Book pricing on your trade-in, but they did not come close to offering the value that KBB quoted. I was offered almost $2500 less than the KBB value Book pricing on your trade-in, but they did not come close to offering the value that KBB quoted. I was offered almost $2500 less than the KBB value for my 2008 A4. Prime Audi's reason for the difference - "KBB does not take in consideration the discount off the MSRP or the Customer Loyalty Incentive rebate offered by Audi". One has nothing to do with the other. Any dealer will give you a quoted price below MSRP on almost any vehicle, regardless if the deal involves a trade-in or not. The Loyalty Incentive is a manufacturer rebate that supposed to be saving the 'buyer' money, but Prime Audi seems to think it is a way for them to make more money on the deal. I went to several other Audi dealers in the area, and was offered a better deal by every other one. So unless you have money to burn, I'd shop around before buying anything from Prime. More

I have purchased 4 cars over the past decade, and dealing with Ken and with the folks at Audi of Westwood in general was far and away the most pleasant, productive and at the end of the day expensive (in a g with Ken and with the folks at Audi of Westwood in general was far and away the most pleasant, productive and at the end of the day expensive (in a good way ;-) car-buying experience I've had to-date. On two separate occasions, Ken stayed past the dealership's closing time to accommodate our busy schedules, made it as easy as could be for us to take cars for test drives, went out of his way to locate a car that had the precise specs we wanted even when it wasn't on his lot, managed to procure the car faster than we ever expected, and closed everything with our bank and insurance company so quickly that we were able to drive off the lot the next day. Truly a special experience. The rest of the folks at Westwood with whom we dealt were top-notch as well. More

This is the third vehicle that I have purchased from the Prime family of dealerships (in addition to the 2 that my wife has purchased from them). Ken Bourne was incredibly friendly in the Audi showroom and Prime family of dealerships (in addition to the 2 that my wife has purchased from them). Ken Bourne was incredibly friendly in the Audi showroom and took the time to understand my needs when it came to putting together a finance package that made sense for me. More

When I went to Prime Audi, my intention was to look at 'the Audi' which my husband highly recommended as a great vehicle(as he is on his third from Prime). I was genuinely impressed, having been a prior o 'the Audi' which my husband highly recommended as a great vehicle(as he is on his third from Prime). I was genuinely impressed, having been a prior owner of all of the usual imports (BMW/Mercedes/Porsche). I ended up ordering a new Q5 that very day and surprisingly it was a very pleasant and honest experience. More

Our experience at Audi of Westwood could not have been any better. John Suh was our salesman and right from the beginning he was extrememly efficient. He understood what we were interested in and was abl any better. John Suh was our salesman and right from the beginning he was extrememly efficient. He understood what we were interested in and was able to locate the car, with all of the options,very quickly. The price was right, with no hassle. He is very knowledgeable about the Q5 and patiently spent time with me to demonstrate and explain the navigation, media, radio, and phone systems as well as showing me the different locations of certain knobs, buttons etc. He quickly paired my phone for blue tooth. Since November 1st, when we bought the car, John has been both emailing and calling me to make sure that I am not having any issues or need any questions answered. We would certainly buy another car from John at Westwood since our experience with him was so good. I have recommended John to my friend, Josene Steinberg, and she is also buying a Q5 from him in January when her lease is up. Judy Remis More

I called Prime Audi Westwood after deciding to buy a 2011 Audi Q7 TDI. Having never seen a Q7 TDI or ever driven a diesel, my decision was almost entirely based on internet research. This was stressful Audi Q7 TDI. Having never seen a Q7 TDI or ever driven a diesel, my decision was almost entirely based on internet research. This was stressful, so I had to rely on the advice of Bryan Drew and commit to buying the vehicle almost blind. Bryan was great helping me and making me feel comfortable. He has been with Audi for a long time and knows his stuff. He assured me that I would be satisfied and I could tell he meant it. I originally called and spoke to Elaine who works directly with Bryan in sales. She was also very helpful. Bryan is in sales, but he is also the inventory manager which is great if you need him to locate a specific vehicle that may be in another dealer's inventory. He is well connected within the dealer circle and knows how to find specific cars for his customers. Bryan quickly located the vehicle at port where it was being held, and immediately released it for shipping. I had the vehicle within 5 days and love it. Driving it home I noticed it was consistently reading above 30MPG highway traveling at about 70MPH. Safety, spacious comfort, fuel economy.... TDI Awesome! Thank you Audi, Bryan and Elaine. More

Great experience with Matt and Prime Porsche. I previously had some bad experiences with another Porsche dealer in the area and can easily say Prime Porsche provides great service and an overall gr previously had some bad experiences with another Porsche dealer in the area and can easily say Prime Porsche provides great service and an overall great experience when buying a car. I will definitely recommend them to friends and family. More

The whole dealership is very friendly. Every time I walked in, there was someone to greet me. My sales person, Ken, was quick to respond to any questions or requests. I even told him via text message walked in, there was someone to greet me. My sales person, Ken, was quick to respond to any questions or requests. I even told him via text message that I had made my final decision. For a late 20's young urban professorial I thought it was cool that we could communicate this way. Overall the dealership is amazing. It's a luxury brand for pete's sake. For me it's all gravy. I got a great price and am a proud new owner, all thanks to the folks at Audi Westwood. More

Car wasn't prepped well. Appeared that it was raced through some type of low quality carwash and support post-sale has been non-existent. I requested a couple of small follow-up items (owners manual f through some type of low quality carwash and support post-sale has been non-existent. I requested a couple of small follow-up items (owners manual for the CPO Audi)and the response has been complete apathy. I wouldn't return or recommend this dealer. I'll take my business to Inskip from now on. More

Ken was fantastic! He really impressed us with how professional and respectful of our time he was. He worked with us to make a sale happen that would not have happened had it been a difficult process. professional and respectful of our time he was. He worked with us to make a sale happen that would not have happened had it been a difficult process. He is a great asset to the Audi team and we'll be back! More