Audi Westwood

Our experience at Audi of Westwood was fantastic and had us wondering why we havent always driven an Audi. Ken was wonderful, knowledgeable and in constant contact with us. We brought our new q5 home last us wondering why we havent always driven an Audi. Ken was wonderful, knowledgeable and in constant contact with us. We brought our new q5 home last night and couldn't be happier. thank you!! More

I purchased an 2010 Audi S4 from Audi of Westwood and picked it up in Europe. While most dealers in MA were clueless about the details of an European pickup, because it's a relatively new program from Au picked it up in Europe. While most dealers in MA were clueless about the details of an European pickup, because it's a relatively new program from Audi of America, Lester Gardner at Audi of Westwood was willing to do his homework and go the extra 9 yards and the management at the dealership was extremely cooperative. Moreover, Lester was helpful, thoughtful, diligent, and cordial throughout the process. In short, for anyone contemplating picking up an Audi at the factory in Ingolstadt, you should definitely call Lester. More

excellent friendly service and knowledgeable sales person. Greg advised me on the pros and cons of different models, and worked with me on pricing. He also took care in securing the configuration i wa person. Greg advised me on the pros and cons of different models, and worked with me on pricing. He also took care in securing the configuration i was looking for and making sure i got the car delivered within my time frame. He followed up during and after the purchase process. More

Had an overall fantastic experience with Audi of Westwood. They ordered a Q7 for me, to my specifications (even traded an order to do so), and the the price was the best around. I shopped 4 compet Westwood. They ordered a Q7 for me, to my specifications (even traded an order to do so), and the the price was the best around. I shopped 4 competing dealerships in the area and nobody was willing to get the car I wanted nor match they price. They were all ore interesting in moving inventory on hand,. Sales team was very easy to deal with (Ken Bourne), finance people did not push too hard. This is my third Audi- bought one in 2002 from Clair Audi (prior name) and when they moved further away to westwood, I went with a more local choice. Big mistake. I know from personal experience that the service department at Audi of Westwood is the best around, and I am willing to go out of my way a bit to stick with this dealership. I was so impressed I plan to order another vehicle from them (a Q5) when my current lease expries this summer. 5 stars- would highly recommend this dealership to anyone in the market for an Audi vehicle. More

I was looking to test drive a 2010 S4 and Audi of Westwood was the only local dealer that had one available. I called them to ask about a test drive, and Ken Bourne returned my call to come down and Westwood was the only local dealer that had one available. I called them to ask about a test drive, and Ken Bourne returned my call to come down and drive the car. He was very patient with the numerous questions I had and took me on a lengthy test drive to give me a good feel for the car. When it turned out that there were no models in the US with the options I wanted, Ken helped me to order the car for a March delivery. Negotiating a price on the S4 was surprisingly painless. The sales manager, Brad, was great to work with and didn't give off the typical car salesman vibe, which made me much more comfortable making a deal with him. Ken was also very accommodating when I wanted to change the configuration of my vehicle after it had already been ordered. The finance department were also able to match the best offer I got from my bank, which turned out to be even lower than their advertised rates. Once I had taken delivery, Ken spent over an hour showing me how every feature of the car worked and made sure I was completely comfortable with the car. I can't imagine having a more pleasant experience when purchasing a vehicle. Everyone at the dealership was friendly and knowledgeable and treated me like a valued customer, which was a refreshing change compared with other dealers I had visited. I've already been raving to anyone that will listen about my new S4 and the great experience I had with the people at Audi of Westwood, and I don't see that changing for quite a while. More

Prior to now I've bought four automobiles. Each encounter was confrontational,irrational and left me feeling as if I'd been taken advantage of. Needless to say, I was very apprehensive about going encounter was confrontational,irrational and left me feeling as if I'd been taken advantage of. Needless to say, I was very apprehensive about going auto shopping. I'd set my sights on an Audi convertible and my brother (another one of Ken's clients) recommended I contact Ken at Westwood Audi. Prior to our meeting Ken interviewed me on the phone to ensure that he knew what I was looking for. After ascertaining my needs he selected an appropriate model and we arranged a time to see it in person. From the start, Ken's demeanor and very obvious knowledge of his product set me at ease. He began our converstion by reminding me that I didn't have to buy this particular car, and that if I didn't like it he'd find me another more suitable one. As it turned out, I loved it. Back at his desk, he offered me a very fair price, and then was able to find me some additioanl savings. In the end I was very pleased and would certainly use Ken again and recommend him to all my friends. P.S. I love the car. It's everything I'd hoped for and more. More

We have contacted several other Audi dealerships in the Boston area, but the dealers' attitude towards us was sometimes ambivalent, probably because we were not the ideal customers - we had way too many qu Boston area, but the dealers' attitude towards us was sometimes ambivalent, probably because we were not the ideal customers - we had way too many question and uncertainties. Having arrived to the US relatively recently, we were new to the system. When we first arrived to the Audi Westwood dealership, we were really lucky to meet John Suh. He was very knowledgeable, highly professional, friendly but never pushy, on every occasion we met, plus we were in email contact throughout the whole buying procedure. We felt we made a good deal, and the S5 actually arrived earlier than expected. We left the dealership with a huge smile on our faces and we know that we can contact John in case we have any problems with the car in the future. More

These guys were awesome - very responsive and helpful - best experience I have ever had with a dealership. They were very patient with me and the process was very easy and seamless. Within 3 weeks of my in best experience I have ever had with a dealership. They were very patient with me and the process was very easy and seamless. Within 3 weeks of my intital contact, I am now in my new A5! Thank you so much!! More

Ken worked well with me to find the right car with the right customizations to fit my driving personality and needs. He followed up well on the sale and kept both my father and me informed on the status o right customizations to fit my driving personality and needs. He followed up well on the sale and kept both my father and me informed on the status of the car after I ordered it. I think the price was reasonable, and I would gladly pay such a price for the car I bought. The sales and store environment and atmosphere was friendly and welcoming. THANK YOU FOR THE S4!!! More

I just bought an Audi A8 and I couldn't be happier. I worked with Ken Bourne and thought he was great. The negotiation was very direct. I told him what I was looking for, the information I'd need to ma worked with Ken Bourne and thought he was great. The negotiation was very direct. I told him what I was looking for, the information I'd need to make a decision and what my expectations were. He provided the information and we made the deal. There was no hiding the ball and nothing to insult my intelligence. I also found everyone in the dealership friendly and accomodating. Mike worked with me on the financing and was efficient and a pleasure to deal with. They took the time to answer all my questions, ran me through all the car's bells and whistles and even set up my phone. I would definitely recommend the dealership to anyone. A great group of people who clearly love what they do. More