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Audi Westwood
Westwood, MA
509 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 509 reviews
November 29, 2019
Great service Kevin Schuster was very informative and helpful would recommended to anyone dealer ship was very clean and was managed very professional it was a great experience helpful would recommended to anyone dealer ship was very clean and was managed very professional it was a great experience More
by Walpole15
Employees Worked With
Kevin Schuster
November 28, 2019
I had an appointment for my 10,000ml maintenance on my Q7. My service advisor was Michael Costello. I was very happy with the courteous and professional way that he handle my appointment. It was truly a p Q7. My service advisor was Michael Costello. I was very happy with the courteous and professional way that he handle my appointment. It was truly a pleasure to work with him More
by Ptelesford
Employees Worked With
Widewail Admin
November 28, 2019
Always a pleasure It's always a pleasure to work with the staff at Audi Westwood; as a woman who's not knowledgeable about cars, I especially appreciate their courtesy It's always a pleasure to work with the staff at Audi Westwood; as a woman who's not knowledgeable about cars, I especially appreciate their courtesy and professionalism. I asked a question about winter tires, half expecting to be told that I definitely needed them in place of my all weathers given the New England weather. Instead, I was educated as to why I DON'T need them. A plus. More
by Audi for Life
Employees Worked With
Doug Kellher
November 27, 2019
The Westwood service department was quick and courteous as always. The service to my vehicle was completed within the timeframe promised. Excellent experience all around. as always. The service to my vehicle was completed within the timeframe promised. Excellent experience all around. More
by JessDDI
Employees Worked With
Renan Dealmeida , Widewail Admin
November 22, 2019
Love the friendly and knowledgeable staff (especially Jeff Lloyd) in the service department. Very please with the techs's and mechanics's performances. Always walk away happy. Jeff Lloyd) in the service department. Very please with the techs's and mechanics's performances. Always walk away happy. More
by wng88
Employees Worked With
Widewail Admin
November 16, 2019
My experience was great. Our sales rep, Justin Varga, My experience was great. Our sales rep, Justin Vargas, was knowledgeable, very pleasant and helpful. I would certainly recommend Audi of Westwood to My experience was great. Our sales rep, Justin Vargas, was knowledgeable, very pleasant and helpful. I would certainly recommend Audi of Westwood to anyone! Thanks! More
by Hderby
Employees Worked With
Widewail Admin
November 16, 2019
Great service. Picked upMy A6 and gave me a nice loaner Great service. Picked up My A6 and gave me a nice loaner to drive. Good communication and Renan De Almeida was great to work with. Will deal with aga Great service. Picked up My A6 and gave me a nice loaner to drive. Good communication and Renan De Almeida was great to work with. Will deal with again. More
by 82whiskey
Employees Worked With
Renan De Almeida
November 13, 2019
Michael Shapiro (sales) knows the inventory and spent as much time with us as we needed, answering our questions so that we felt comfortable purchasing the vehicle. Michael Burke (finance) also worked wi much time with us as we needed, answering our questions so that we felt comfortable purchasing the vehicle. Michael Burke (finance) also worked with us on the different financing and extra options available. We never felt rushed. More
by Elle
Employees Worked With
Michael Shapiro, Michael Burke
November 12, 2019
Great customer service Roberto Parada and the team at Audi of Westwood were very easy to work with. We are very happy with their helpfulness and service in purchasing our n Roberto Parada and the team at Audi of Westwood were very easy to work with. We are very happy with their helpfulness and service in purchasing our new Audi vehicle. More
by sca21winter
Employees Worked With
Roberto Parada and Dave
November 07, 2019
Scheduled oil change service took 2.5 hours. Oil change should take no more than 1.5 hours. There were no status updates during the 2.5 hours and no explanation of what caused the delay. Very disappointing should take no more than 1.5 hours. There were no status updates during the 2.5 hours and no explanation of what caused the delay. Very disappointing experience with this service department. More
by Joe H
Employees Worked With
Widewail Admin
