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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
960 Reviews

960 Reviews of Audi Wyoming Valley - Service Center

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February 06, 2024

Good It was an experience. Coffee was hot. Room was warm. Everyone was respectful. It was a dealership. More

by Vpal1685
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Mar 07, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your experience with us! We're delighted to hear that you found our dealership to be a welcoming environment where you could enjoy a hot cup of coffee in a warm room. Creating a respectful atmosphere for our customers is always a top priority for us. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

February 03, 2024

Excellent in every way No Perfect courteous knowledgeable professional and in every way a marvelous dealership More

by BARBMEYE
Recommend Dealer
Yes
Employees Worked With
Service
Mar 07, 2024 -

Audi Wyoming Valley responded

We're truly delighted to receive your outstanding review! It's incredibly gratifying to know that our dealership's dedication to excellence has made such a positive impression on you. Thank you for recognizing our team's commitment to providing courteous, knowledgeable, and professional service. We're grateful for your feedback and eager to continue delivering exceptional experiences for our valued customers like you.

February 03, 2024

Great customer service at service desk. They were ready with my loaner in timely manner. They helped me move items from my loaner back to my car More

by KEHORNE
Recommend Dealer
Yes
Mar 07, 2024 -

Audi Wyoming Valley responded

We're thrilled to hear about your positive experience at our service desk! Providing exceptional customer service is our top priority, and we're delighted to know that our team was able to assist you promptly and efficiently. It's wonderful to hear that you found our staff ready with your loaner and helpful in transferring items back to your car. Your satisfaction is what drives us, and we look forward to serving you again in the future. Thank you for choosing us!

February 02, 2024

Customer service is always top notch at Wyoming Valley Audi! Always takes care of us. More

by PATTIE1001
Recommend Dealer
Yes
Employees Worked With
Joseph Goas
February 01, 2024

Yes Was very thankful ? ? Provided good feedback and comprehensive follow in meaningful timeframe... I'm busy More

by ncanellos
Recommend Dealer
Yes
Employees Worked With
Joe
January 31, 2024

Everything was great! Very happy to have their help. Would definitely recommend to a friend! More

by TYMACKELL
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Mar 07, 2024 -

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us. Making sure everything is clean and perfect is our top priority, and we're delighted that you're happy with the results. Your recommendation means the world to us! We can't wait to assist you again in the future, and we're always here if you or your friends need our help. Cheers to more sparkling moments ahead!

January 30, 2024

He's very professional. Explained everything Nice to see someone care about there job true professional More

by Ljkrivak
Recommend Dealer
Yes
Employees Worked With
Joe from service
January 29, 2024

Always treated like a king The vehicle is always ready when they say it's gonna be and have no problem making an appointment. More

by NICKP8
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Mar 07, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently felt like royalty with us. Providing top-notch service and ensuring your vehicle is ready precisely when promised are our top priorities. We greatly appreciate your trust in us to make your appointments seamless and convenient. Your satisfaction is our ultimate reward, and we look forward to continuing to exceed your expectations in the future.

January 28, 2024

I had a malfunctioning headlight. The service department offered me a same day appointment. They took the car in when I arrived immediately and diagnosed the issue and replaced the un More

by DRTOM76
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
January 28, 2024

They have really improved! Like visiting family! Great service, great people! Best Audi dealership around! More

by AL.NEUNER
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
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