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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
960 Reviews

960 Reviews of Audi Wyoming Valley - Service Center

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January 27, 2024

Took my 98 A4 there for airbag ignitor recall. Easy peasy. Thanks guys. Nice clean dealership! More

by Todd_Gravel
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
January 25, 2024

The Dealership is always clean, bathrooms are clean . The refreshment area had ample supply of water and coffee and various snacks. I didn't Talk to any of the salespeople but they seem to dress appropri More

by Navyhmret1
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
January 23, 2024

Brian is always great when I come back for service. Very polite & professional. Extremely satisfied with my recent experience . More

by Todd Evans
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
January 23, 2024

Everyone was pleasant and knowledgeable. I had a very good experience. Brian explained everything to me. I am confident my car is in excellent condition. More

by MARY93
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
January 20, 2024

I had confidence that all work would be done competently and it was thoroughly explained to me. All of the people I dealt with were patient and friendly. It was an overall good experience. More

by MARY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz
December 28, 2023

Brian K. Provided excellent service at an excellent facility. I have been a customer of this dealership for many years and have never been disappointed. More

by RDONNELLYTPAWWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

John and Brian do a fantastic job! Would highly recommend them to friends and family More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yenchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Rogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Toassacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz
December 18, 2023

Very helpful took care of everything with my car. Car came back cleaner then I left it! More

by crgcrpntr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Quick and easy to set up an appointment. They were able to get us in next day! Service manager was extremely friendly and knowledgeable, would highly recommend! More

by TROY_BRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

I presented a brake issue with our Audi Q5 as the car needed 30,000 mile servicing. Joe, the manager, worked diligently to correct the issue and right now the car is fine. Thank you to WV Audi. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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