Audi of Huntington

Service Department at Audit of Huntington is the worst Nobody ever answers the phone: you have to leave a voicemail and someone calls you back 4-5 hours later. They never give loaner cars for anything: th Nobody ever answers the phone: you have to leave a voicemail and someone calls you back 4-5 hours later. They never give loaner cars for anything: they say the procedure will take less than a hour: then they make you wait 3-4 hours for completion. The service department is a unprofessional service: that will make me never buy audi again. Any complaints to Audi corporate about this go completely ignored... More

Professional, Experienced, Friendly : A Winning Trifecta! The professionals at Audi of Huntington are there for you. This was my second experience at this dealership and I am excited to say 2 for 2 and going The professionals at Audi of Huntington are there for you. This was my second experience at this dealership and I am excited to say 2 for 2 and going strong, a class act to be sure. My first Audi was a Q7 which I loved and the new one is all that and more. The service department is also quite professional and accommodating as well. They are determined to get it right the first time, though no one can ever be right all the time they are right up there with the best. More

Amazing Experience!! I just picked up my new 2017 Q7 and couldn't be happier! Thanks to my wonderful sales person Tooba, my leasing experience was stress free from start t I just picked up my new 2017 Q7 and couldn't be happier! Thanks to my wonderful sales person Tooba, my leasing experience was stress free from start to finish. Tooba was knowledgable, helpful and patient. I would highly recommend this dealership and Tooba!!! More

Mission Accomplished I was on a mission for a new vehicle and the staff at Audi of Huntington really helped made it happen for me. Typically I dread the whole car buying p I was on a mission for a new vehicle and the staff at Audi of Huntington really helped made it happen for me. Typically I dread the whole car buying process. Audi of Huntington made the process painless and were extremely helpful and courteous. Dina was very responsive to my Internet inquiries, which really helped with my initial search. Richard was outstanding, his knowledge of the vehicle was very impressive and really helped me make the choice to go with Audi. More

Excellent!!!! A+++ Excellent service from friendly staff, great inventory and ease of sale from beginning to end. Best car shopping experience yet. Upon arriving I was i Excellent service from friendly staff, great inventory and ease of sale from beginning to end. Best car shopping experience yet. Upon arriving I was impressed with the quality of the overall appearance of the place and the selection of inventory. I was greeted immediately and with courtesy and the same great attitude was maintained throughout the whole sale. It a pleasure buying a vehicle from there. My salesperson Richard Plush showed me their vast variety of vehicles and along with his manager Peter Turano helped me get exactly what I was looking for and for a better price then I was expecting. They were not pushy or arrogant as all the other dealerships that I had visited before. What I appreciated the most was their professionalism and how quick and they made the whole sale happen. No pointless waiting around wasting my time. The paperwork was done when I went back to pick up my vehicle with no surprises. Richard explained everything thoroughly and I was on my way home in my new vehicle shortly after arriving. More

AWESOME! DEALING WITH JEFF HARRIS AND HIS STAFF WAS ABSOLUTELY A GREAT EXPERIENCE FROM START TO FINISH! THE HONESTY AND PROFESSIONALISM MADE LEASING MY SECON DEALING WITH JEFF HARRIS AND HIS STAFF WAS ABSOLUTELY A GREAT EXPERIENCE FROM START TO FINISH! THE HONESTY AND PROFESSIONALISM MADE LEASING MY SECOND AUDI FROM THEM A PURELY EASY AND COMFORTABLE EXPERIENCE. HIGHLY RECOMMEND JEFF AND HUNTINGTON AUDI! GRATITUDE TO QUINN MUI AS WELL FOR HIS ASSISTANCE IN THIS PROCESS More

New Lease 1st Audi Just got my first Audi a few weeks ago and it's a great car. One of my favorite cars to drive! Thank you Quinn and the Huntington team for the wonderf Just got my first Audi a few weeks ago and it's a great car. One of my favorite cars to drive! Thank you Quinn and the Huntington team for the wonderful experience and great deal!! More

Great！ i bought my 1st Audi two weeks ago and he was so helpful and professional throughout the whole process. will definitely recommend. i came in multiple i bought my 1st Audi two weeks ago and he was so helpful and professional throughout the whole process. will definitely recommend. i came in multiple times with many questions on various models, he always was able to answer all the questions and always had time for me. More

Amazing Experience I had the pleasure of working with Tooba for my first Audi purchase. We had an exact car in mind, and she helped me to purchase it and take it home th I had the pleasure of working with Tooba for my first Audi purchase. We had an exact car in mind, and she helped me to purchase it and take it home the very next day. She made the entire process very easy and painless! I would highly recommend purchasing from Tooba at Audi of Huntington! More

Worst Experience in 50 Years I purchased not leased a 2017 Q7 in May and the car came with small spider type scratches all over. It was a cloudy day when I picked up the car so I I purchased not leased a 2017 Q7 in May and the car came with small spider type scratches all over. It was a cloudy day when I picked up the car so I didn't see the scratches. They had to send the car out to be polished which seemed to work for a few months but now It looks like a 5 year old car again. The Service Manager Mark Porcillo told me yesterday "that is an old issue and it's closed". Can you imagine? Now the worst: I ordered touch up paint Ink Blue Metallic and received Ink Blue PEARL. I was told by 2 people in Parts that the number on the computer matches the number on the paint and assured ne it was the right color. Now with the touch up on the car the color is completely different at least 5-7 shades lighter and not Metallic. The service manager said it was close enough despite that you can see the difference from 10 feet away. He insisted that it was "close enough" and the colors never match with touch up. Total Lie. He said and I quote "I will give you $20 out of my pocket for the refund". Disgraceful. What would I do for touch up paint? Order another one from Audi with the incorrect name. Deep thought process. He said "take it to a body shop and they can match the paint". Seriously, a comment from management? I called Audi USA headquarters and a supervisor was supposed to call me. Yup--no call. I sent 2 emails to the GM and Sales manager at Huntington Audi and again not even the courtesy of a call or email. Quality. If anyone would like to see my "new" car condition I can meet you outside their showroom. Next step--I will do what Manager Porcillo said and take it to a local Huntington body shop. Can you imagine this? I will have them match and repair the color mismatch. I have photos to show the Pearl color. I will file a claim in Huntington Small Claims court and let the judge resolve this disgraceful situation. I don't get paid to write reviews and do not write reviews for friends as we all know is done quite often. I will write you all a follow up when the court resolves this More