Audi of Lexington

Martin Gillette was AWESOME to deal with. Actually watched as he help a distraught female customer who was plugging the wrong info into her car. He patiently went out to her car at took care of it. Af watched as he help a distraught female customer who was plugging the wrong info into her car. He patiently went out to her car at took care of it. After I made my purchase, he went out of his way and drove the car to my house. If that's not service, then there is no such thing! Thanks again Martin! More

Mark H and Jeff G. made my car buying and financing experience so effortless, personable and enjoyable. Being an out of town customer, they did everything in their power to make a fair and efficient tr experience so effortless, personable and enjoyable. Being an out of town customer, they did everything in their power to make a fair and efficient trade. I was so pleased with the honest feedback and attention to detail they offered me. I highly recommend using them for your next car purchase! More

Service department has been consistently poor. There is absolutely no communication between service technician and the customer, and very poor communication between liaisons . Intermediary liaisons are not absolutely no communication between service technician and the customer, and very poor communication between liaisons . Intermediary liaisons are not thorough or accurate, and are often quite rude. Audis are beautiful cars, but honestly not worth having to deal with their service department . More

It was an absolute pleasure working with Matthew Blank. He was so attentive and kind. David Slay was ready and willing to assist as well. He was so attentive and kind. David Slay was ready and willing to assist as well. More

It has been an absolute pleasure working with Marty. A perfect transition for me. Excellent and timely communication with questions and product feedback. Thank you for everything. perfect transition for me. Excellent and timely communication with questions and product feedback. Thank you for everything. More

I had been looking for a charcoal colored 4 door Toyota Tacoma and came across one at Audi of Lexington. As I was driving around the lot in search of it I crossed paths with a shady character named Jeff Gr Tacoma and came across one at Audi of Lexington. As I was driving around the lot in search of it I crossed paths with a shady character named Jeff Graves! He pointed me in the direction of the Tacoma and then got the keys. After the test drive I went in to talk about buying it. Thought I would be talking with someone else besides Jeff because he is the finance manager. I am VERY HAPPY it was him. He was very personable, very professional and always had smile. A great asset for the dealership. I would also like to add that other associate where very friendly and enjoyed talking with them. Don't know if our paths will ever cross again but wish Jeff and the rest of Audi of Lexington people the BEST! Jeff B. More

Always get superb service from Charles and the team. Pricing is always good too. Audi of Lex are always happy to provide a loaner vehicle. Pricing is always good too. Audi of Lex are always happy to provide a loaner vehicle. More

In 44yrs of existence, this is the worst experience I have ever encountered. The GM is arrogant and the owner should be embarrassed for his representation of such a fine product. have ever encountered. The GM is arrogant and the owner should be embarrassed for his representation of such a fine product. More

Tried to buy a car from the dealership after friend traded it in. The salesperson was not pleasant and would not even keep the car on hold. Not a good experience. traded it in. The salesperson was not pleasant and would not even keep the car on hold. Not a good experience. More

Their service cannot find the real issue I drove my car without any problem just for a regular oil change. They highly recommended replacing the timing chain during the oil change service. Wh I drove my car without any problem just for a regular oil change. They highly recommended replacing the timing chain during the oil change service. When I go back to pick my car, my car didn't start. The technician should have checked the car before I go there for picking up my car. They said the timing chain must be replaced to fix the car (It costs ~$2,000). Then, I accepted that even though it was super suspicious for me. because my car was running before they touched my car for oil change, Also, they hardly accepted giving me a loaner car during the service time. Then, they called me after several days (I called them first to get an update) then they said the cylinder head must be replaced and it costs ~$3,000 and we cannot guaranty that it will fix your car. Can you imagine what a pathetic response from the official dealer? More