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Audi of Smithtown

4.9

202 Lifetime Reviews

578 Middle Country Road, Saint James, New York 11780 Directions
Sales: (631) 979-6400

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202 Reviews of Audi of Smithtown

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August 31, 2018

"Superior Customer Service..."

- JMJ

I am writing this because I was so impressed with the staff over at Audi of Smithtown. My experience was easy and stress-free, to say the least. Mustafa Ali helped me with my purchase. I was looking for a Certified Pre-Owned TT, and he was quite detailed and thorough in finding me the best deal. He, along with Oz Ali, are very attentive and conscientious to the buyer's needs. Oz took the time to thoroughly explain all my financing options. On the day I first checked out the TT, I noticed a small scratch on the door. Mustafa saw to it that it was repaired immediately before I picked it up. That is the type of service you hope to expect from a dealer and they delivered in every aspect. If you are in the market for a new or CPO Audi, I cannot stress enough that you visit Mustafa at Audi of Smithtown first.

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Ali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Afzal (Oz) Ali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 28, 2018

"A++++"

- SMYoung

A+++ Outstanding Sales, Manager, Service are all friendly, helpful, courteous, respectful for all your needs and concerns. The Audi experience is truly enlightening for everyone to see for themselves. Special thanks to Jerry Chen my sales specialist A+++. I have been buying from the Burns Family for years and has always been a pleasurable experience. Recommend 100%

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Recommend Dealer
Yes
Employees Worked With
Mustafa Ali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gee (Jerry) Chen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Peter Hutzler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Peggy Siegfried
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Afzal (Oz) Ali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ray Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 21, 2018

"The customer service and care are above my expectation. "

- Hlin

Very nice buying experience with Audi Smithtown and I'm impressed by their warm customer care. More than selling the car, the dealership takes very good care of after sales service as well. Rose is a very professional and caring sales consultant at Audi Smithtown, she fully walked me through the functionality of Bluetooth and carefully took care of my service questions.

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Recommend Dealer
Yes
Employees Worked With
Rose Miccio
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 17, 2018

"Helpful and fast"

- metb53

A friend recommended we go to the dealership. Mr. Ali was friendly and helpful. I am confident that if there is any problems with the car, I can call and this dealership would be helpful.

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Recommend Dealer
Yes
Employees Worked With
Mustafa Ali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Afzal (Oz) Ali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 12, 2018

"Seamless"

- Pfleishman

Karim made the whole process of completing a new lease term at Audi of Smithtown effortless and stress free. He made it a simple and fairly easy process!

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Recommend Dealer
Yes
Employees Worked With
Karim Dargham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Afzal (Oz) Ali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 11, 2018

"Dishonest dealership not caring about customer "

- Lis

No inspection or servicing done or detailing before picking up car no changing oil or filters dirty and leave debri stuck in filter one month after buying no gear oil left problems can even reach manager

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Recommend Dealer
No
Employees Worked With
Enzo Trapani
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 26, 2018

"Thank you Smithtown Audi! Honesty & intgerity "

- Audi2018

Honestly & integrity. Two words I’ve never used at a car dealership before. Thank you to Nick and the whole Smithtown Audi team. #lovemyaudi. #A4

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Recommend Dealer
Yes
Employees Worked With
Thomas Seifert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Nick Pecoraro
May 14, 2018

"Extremely satisfied"

- billsacura

Everyone I dealt with was extremely professional. We felt very comfortable At this dealership. I started my initial contact via internet. Staff was very responsive.

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Recommend Dealer
Yes
Employees Worked With
Karim Dargham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Peter Hutzler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Afzal (Oz) Ali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ray Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Receptionists
May 09, 2018

"Exceptional experience"

- CJM

This is the second Audi we've purchased from Rose at Audi of Smithtown. The buying process was fair and stress free. Rose took care to educate us on the car's features and followed up with us after the purchase to ensure we were satisfied. I would certainly consider buying another care from Audi of Smithtown again.

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Recommend Dealer
Yes
Employees Worked With
Rose Miccio
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 04, 2018

"Informative"

- Deven1amin

He was extremely informative about pricing plans and insurance. He was able to sit down with me in the car and explain how to use all feature of my new vehicle. He was respectful and I recommend him to anyone looking for a vehicle.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karim Dargham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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