Audi of Wallingford

Great customer service Jharel was great to work with! Very professional and attentive to all my needs. I highly reccomend him if you are looking for an Audi. He answered all Jharel was great to work with! Very professional and attentive to all my needs. I highly reccomend him if you are looking for an Audi. He answered all my questions. More

Excellent salesperson. We recently purchased an Audi Q5 from Audi of Wallingford. We loved the car, but the thing that sold us on it was the pleasant sales experience we h We recently purchased an Audi Q5 from Audi of Wallingford. We loved the car, but the thing that sold us on it was the pleasant sales experience we had with Jharel Ferriera. He was knowledgeable, quick to respond to our questions and extremely patient as we made our decision. I don't think of car shopping as a pleasant experience, but he made that happen! More

Fair, informative, and quick All around, the dealership dealt fairly with us in terms of price and trade-in of our car. We went in on a Tuesday and had our new car by Wed morning All around, the dealership dealt fairly with us in terms of price and trade-in of our car. We went in on a Tuesday and had our new car by Wed morning (mostly because we needed to get a bank check and find the title to our trade-in). The whole transaction was handled efficiently. The salesman was very informative during the test drive and we have since been offered plenty of additional help. More

Nice folks Worked to help us find what we needed. Jharel in particular was very responsive and helpful, even coming in on his day off to help answer questions. Worked to help us find what we needed. Jharel in particular was very responsive and helpful, even coming in on his day off to help answer questions. More

Very knowledgable and honest salesperson. Excellent service Jhrael was very pleasant and honest . Did not pressure me into buying anything that I didn't want and even picked me up to pick up my Audi when it was Jhrael was very pleasant and honest . Did not pressure me into buying anything that I didn't want and even picked me up to pick up my Audi when it was done getting detailed . I was able to take home that day without any hassles and overall experience was awesome !! Love this dealership More

Respectful, helpful, informed - the way it should be I visited Audi of Wallingford for the first time and purchased a Q5. I was very impressed with the staff I interacted with: Jharel Ferriera and Josh I visited Audi of Wallingford for the first time and purchased a Q5. I was very impressed with the staff I interacted with: Jharel Ferriera and Josh Gomes. Both were well informed, very helpful and respectful. Although one should assume this is standard, I have not always found this to be the case in visiting comparable dealerships in the area. These gentlemen went out of their way to make the purchasing process as efficient yet comprehensive as possible. My time was valued, it was a refreshing experience. More

Worth The Ride Audi of Wallingford is not the closest Audi dealer to my neighborhood. However, driving to to Wallingford was worth the ride. Jharel was great to work Audi of Wallingford is not the closest Audi dealer to my neighborhood. However, driving to to Wallingford was worth the ride. Jharel was great to work with on the sales floor, and Josh and Steve were also helpful and transparent throughout the process. Having driving my last A6 for 8 years, I spent quite a bit of time looking at other makes. In the end, I ended up with another A6 and had the chance to work with great people in the process. I highly recommend taking a ride to Wallingford if you are in the market for a new or pre-owned vehicle. More

New Audi 2017 Purchase Randy Lao is a new sales specialist at Audi of Wallingford. He was most courteous and helpful. He wanted to make sure I got the car I was interested Randy Lao is a new sales specialist at Audi of Wallingford. He was most courteous and helpful. He wanted to make sure I got the car I was interested in and the accessories as well. Randy called when the car arrived at their dealership. I was given instructions.. A week later Randy followed up with a phone call and we set up a date for additional instructions to help me learn additional information about my car. I asked if I could follow-up with for another session if I needed one. He said anytime. I am very pleased with how Randy handled the sale. More

Worst Sales and Service I've Ever Gotten I've brought my car there with problems that the service manager has seen, yet he won't write the issue on the ticket and is a flat-out liar on severa I've brought my car there with problems that the service manager has seen, yet he won't write the issue on the ticket and is a flat-out liar on several occasions. I have told everyone I know and I'm doing all I can to save other people from this dump of a dealer. When I purchased my new car from them, they told me the car would have features that didn't come in the car. When you buy a Tech.Pkg. they have no idea what is comes with, they just make stuff up to get you to buy the car. The dealer manager is like a game-show host where the contestant never wins. BEWARE of this place. If you live near Hartford, go to Hoffman, if in the south of the state go to Fairfield, DON'T go to Watertown either because its owned by the same joker. Every time you go there, you'll notice that there's a totally different staff because of the high turnover. Mike is the only loser who stays in the Wallingford dump most likely because nobody else will hire him. More

Excellent dealership I was very pleased to purchase my A3 @ Audi of Wallingford . Jharel was excellent & went above & beyond to make sure I was satisfied . I would definit I was very pleased to purchase my A3 @ Audi of Wallingford . Jharel was excellent & went above & beyond to make sure I was satisfied . I would definitely send my friends & family to do business with them . More