Auffenberg Chrysler Dodge Jeep Ram - Service Center

Working with Ashley and Dakota (mechanic technician) makes me comfortable knowing my car works great. makes me comfortable knowing my car works great. More

Excellent service. Workers efficient friendly and helpful. Keep up the good work everyone. You did the job. Workers efficient friendly and helpful. Keep up the good work everyone. You did the job. More

Excellent service. I was in and out in no time. I had needed my tire replaced and my warranty covered it. I was in and out in no time. I had needed my tire replaced and my warranty covered it. More

Auffenberg is a horrible dealership. Won't stand behind their work and their work is definitely not the best. I will never take anything there or buy anything from them. Won't stand behind their work and their work is definitely not the best. I will never take anything there or buy anything from them. More

Tanner Martin was incredibly professional and helpful. His prompt attention and the clear way he explained everything made a stressful situation much easier to handle. He went above and beyond to assist m His prompt attention and the clear way he explained everything made a stressful situation much easier to handle. He went above and beyond to assist me, and his honesty and communication were truly appreciated. Tanner is a great example of excellent customer service. More

Very friendly. Fun place to go too. Very helpful as well I love getting service Fun place to go too. Very helpful as well I love getting service More

Professional, very efficient, explained what would be done. Finished in a timely manner, great communication done. Finished in a timely manner, great communication More

I recently bought a Dodge Charger Hellcat at another dealership out of state. It unfortunately had a ton of issues with it when I received it. I took it to Auffenberg Dodge Jeep in Shiloh to have them dealership out of state. It unfortunately had a ton of issues with it when I received it. I took it to Auffenberg Dodge Jeep in Shiloh to have them address all the problems. Mike Reed and his team of service reps worked hard to help me get compensation from the dealership that sold me the vehicle. The mechanic (Ron) working on my HC is honestly the best around. Simply put, he knows his "stuff"! Thank you Ron! Mike Reed, Thank you! Without you, this would have been a nightmare that never ended. I honestly appreciate everything you did for me. Your communication is 200% and that goes a long way! Sincerely, Tim Catanzaro More